ph3We're Hiring: German-Speaking Customer Support Advisors | Hybrid | Sofia, Bulgaria /h3 pLooking for your next international career opportunity? Join a leading customer support team in Sofia, Bulgaria, and become part of a dynamic, multicultural workplace where your language skills are valued and your career can grow. /p pbLocation: /b Sofia, Bulgaria /p h3Key Information /h3 ul libWork Model: /b Hybrid /li libSchedule: /b Rotating shifts, Monday to Sunday /li libWorking Hours: /b Versátil shift options available /li libSalary: /b Competitive salary package /li /ul h3What We Offer /h3 ul liCompetitive salary and attractive benefits /li liPerformance-based incentives /li liComprehensive paid training and structured onboarding /li liHealth and wellness benefits /li liContinuous learning and professional development /li liClear career progression and internal growth opportunities /li liSupportive, collaborative, and multicultural work environment /li /ul h3Responsibilities /h3 ul liProvide customer support via inbound calls.



/li liAnalyze and resolve customer inquiries efficiently. /li liAssist customers with administrative and technical topics, including products, services, and billing. /li liUpdate customer information in internal systems. /li liEscalate complex cases to the appropriate departments when necessary. /li liIdentify sales opportunities while maintaining high levels of customer satisfaction. /li /ul h3Requirements /h3 ul libGerman: /b C1/C2 proficiency (speaking, reading and writing) /li libEnglish: /b B2 or higher. /li liExcellent communication and problem-solving skills. /li liCustomer-oriented mindset with strong interpersonal skills. /li liBasic computer skills and the ability to learn new systems quickly. /li liPrevious customer service experience is an advantage but not required. /li liMust have valid work authorization in Bulgaria. /li /ul pInterested? We'd love to hear from you! /p pbSend your updated CV to: /bbr/ /p /p #J-18808-Ljbffr

📌 German Speakers – Exciting Customer Support Opportunity in Sofia (Madrid)
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