ppEverfield specializes in acquiring, developing, and scaling European software companies across diverse markets. We provide our portfolio companies with the strategic resources they need to reach their next stage of growth. Our mission is to bring ambitious visions to life, foster sustainable expansion, and unlock new opportunities within the European software ecosystem. /ppCompanies within the Everfield ecosystem retain their teams, brands, and locations—allowing them to focus on their core strengths: developing innovative products and delivering exceptional customer experiences. Everfield provides targeted support in talent acquisition and HR, as well as access to an expert team specialized in building and growing European B2B SaaS companies, offering financial and operational guidance. /ppSince our founding in 2022, Everfield has expanded to 10+ countries and continues to grow rapidly. /ph3The Opportunity /h3pThis is a new role. There is no incumbent, no existing playbook, and no pre-built infrastructure. /ppThis person owns the Back to Base Growth Engine — responsible for protecting the recurring revenue base and expanding it through stronger renewal discipline, expansion programs, and pricing execution. /ppThe objective is to make Net Revenue Retention a structural contributor to Everfield’s Net Organic Recurring Revenue Growth. /ppYou will work alongside a RevOps function that you help shape and in close coordination with the Acquisition Performance Lead, who owns the New Name engine. The two engines are complementary: one drives ARR in; this role ensures it compounds. /ph3What You Will Do /h3pbDrive net retention and expansion revenue /b /ppDefine the portfolio playbook for proactive renewal management and expansion selling. Embed it across Business Units through commercial leads and RevOps. /ppSet standards for renewal timing, QBR cadence, multi-year deal structuring, and escalation protocols. Regularly inspect execution across Business Units.



/ppbEnsure pricing and packaging execution /b /ppIdentify inconsistencies in how Business Units price and package products. Work with leadership teams to close gaps, protect revenue yield, and align with HQ commercial standards. /ppbCollaborate with RevOps on Back to Base workflows /b /ppDefine the data requirements for customer health, commercial terms, and NRR reporting. Ensure HQ has the visibility needed to forecast and monitor the recurring base. /ppbIdentify and escalate retention risk early /b /ppFlag Business Units with churn exposure, pricing erosion, or contract gaps to the CRO before they show up in MRR. /ppbBuild Back to Base infrastructure /b /ppDevelop the metrics, processes, and tooling required for HQ to track and forecast Back-to-Base growth across the portfolio. /ph3What Success Looks Like /h3pbIn the first 12 months: /b /pulliNet Revenue Retention improves as a measurable contributor to portfolio NORRG /liliProactive renewal processes are embedded across portfolio companies /liliExpansion revenue programs are activated in Business Units with the highest B2B potential /liliPricing and packaging execution becomes more consistent with HQ commercial standards /liliCustomer and contract data becomes standardized and visible for NRR forecasting /li /ulh3What We Are Looking For /h3ulli7–12 years in B2B SaaS revenue roles, with at least 4 years in a leadership position (VP Customer Success, Head of Renewals, Head of Account Management, or similar) /liliDirect ownership of Net Revenue Retention as a primary metric /liliExperience building renewal and expansion playbooks in multi-product or multi-segment environments /liliPricing and packaging strategy exposure — participation in commercial model decisions /liliExperience working across multiple business units or product lines simultaneously (portfolio experience is a strong advantage) /liliFamiliarity with European enterprise and SMB SaaS customer dynamics /liliUnderstanding of CRM and customer data infrastructure required to forecast NRR /li /ul /p #J-18808-Ljbffr

📌 Director of Renewals & Expansion (España)
🏢 everfield
📍 España