ppRithum™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins. /ppToday, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end. /ph3Overview /h3pAs a Technical Account Manager (TAM) , you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long‑term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders. /ph3Responsibilities /h3ulliServe as a consistent weekly touchpoint for the client, managing day‑to‑day business‑as‑usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources. /liliDevelop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities. /liliDrive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning,



and algorithmic optimization to enhance visibility and maximize revenue conversion. /liliConduct technical reviews, identifying areas for optimization and offering forward‑looking recommendations aligned to client goals. /liliAct as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum's solutions. /liliOwn the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams. /liliBridge communication between client technical teams and Rithum's internal teams to ensure mutual understanding and streamlined execution. /liliSupport technical roadmap planning, feature adoption, and product feedback loops with strategic clients. /liliMaintain deep knowledge of platform functionality, data flows, and emerging capabilities. /li /ulh3Qualifications /h3h3Minimum Qualifications /h3ulli2+ years of experience in technical account management, implementation, solutions engineering, or e‑commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer. /liliProven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization. /liliStrong proficiency using Excel /liliFoundational understanding of channel requirements, data mapping, and feed architecture. /liliDemonstrated ability to manage technical projects and communicate effectively with technical and non‑technical stakeholders.



/liliDemonstrated proficiency with Microsoft Copilot and comfort leveraging AI‑driven tools within daily workflows, with an ongoing interest in emerging technologies. /liliProficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools. /liliExcellent problem‑solving skills, with a focus on root cause analysis and resolution. /liliStrong verbal and written communication skills. /li /ulh3Preferred Qualifications /h3ulliBachelor's degree in business, engineering, computer science or related technical field. /lili3+ years in technical account management, solution engineering, or implementation roles. /lilieCommerce or product data platform experience. /liliExperience working in cross‑functional teams and navigating complex stakeholder environments. /liliFamiliarity with SaaS deployment models and scalable system design. /liliExperience working with enterprise or strategic clients in eCommerce or retail technology. /li /ulh3Travel Required /h3pUp to 10% /ph3Other Duties /h3pPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. /ph3What it's like to work at Rithum /h3pWhen you join Rithum, you can expect to work with smart risk‑takers, courageous collaborators, and curious minds. /ppAs part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and /p /p #J-18808-Ljbffr

📌 Technical Account Manager (España)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 España