ppAvolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and FB company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel FB giant Autogrill, the company is well positioned to realize their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. /p h3PURPOSE OF THE ROLE /h3 pThe Global Project Manager will lead the end‑to‑end deployment of Smart Store technology solutions across retail stores worldwide. This role is responsible for orchestrating cross‑functional delivery, ensuring successful implementation in diverse markets and owning the product roadmap to drive continuous improvement and innovation. The role requires strong leadership, stakeholder management and a deep understanding of retail operations within a complex, fast‑paced environment. /p h3RESPONSIBILITIES /h3 ul liLeads and coordinate the rollout of digital and in‑store technology across global locations (current focus for the role: clienteling / smart lockers) /li liManages project timelines, budgets, and resources to ensure on‑time and high‑quality delivery /li liCollaborates with regional teams, store operations, IT, digital and vendors to ensure seamless deployment /li liDevelops / maintains standardized deployment methodologies, documentation and playbooks /li /ul h3Product Roadmap Ownership /h3 ul liOwns the strategic product roadmap for smart store technology solutions, ensuring alignment with business goals and customer experience priorities /li liGathers business requirements, customer insights, and operational feedback to prioritize enhancements /li liPartners with vendor, IT, digital,



regional teams and operations to define release plans and ensure successful feature delivery /li liTracks product performance (using / developing dashboards), adoption and ROI to support data‑driven decision‑making. /li liActs as the primary point of contact for integral and regional stakeholders, ensuring consistent communication and alignment. /li liManages external vendors and technology partners, including Statement of Work definition and negotiation, delivery oversight, and service‑level adherence. /li liFacilitates cross‑functional steering meetings, status updates, and project governance forums /li /ul h3Risk, Compliance Quality Assurance /h3 ul liIdentifies and mitigates risks across deployment activities, escalating issues proactively /li liEnsures technology solutions meet all compliance, data privacy and operational requirements in every market /li liOversees testing, pilot programs, and quality assurance processes to ensure successful launches /li liAnalyzes operational performance and market trends to recommend future product enhancements. /li liDrives process improvements to increase deployment efficiency and reduce cost or complexity. /li liChampions new technologies and digital capabilities to elevate customer experience and store performance. /li /ul h3WHAT WE ARE LOOKING FOR /h3 ul li3-5+ years of project or program management experience, ideally within retail, travel retail, or consumer‑facing environments /li liProven track record of delivering global technology deployments or digital transformation initiatives /li liExperience managing product roadmaps or working closely with product management teams /li liStrong stakeholder and vendor management skills in a multinational context /li liFamiliarity with a wide range of technologies deployed across retail - POS, retail operations systems, mobile apps, or in‑store digital technologies /li liDetailed knowledge of Agile principles and practices and the ability to adjust them as needed in the right proportions to fit a project/initiative and business environment /li liExperience of using JIRA for project management /li liExceptional communication and cross-cultural collaboration skills /li /ul /p #J-18808-Ljbffr

📌 Global Digital Smart Store Manager (Madrid)
🏢 Avolta
📍 Madrid