ppNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any applicationor network, before employees notice the issue. As the first solutionto allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ millionemployees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. /p h3Job Description /h3 pJoin a fast-growing SaaS software business and play a central role in driving operational excellence across the customer journey. As part of our Quote-to-Cash organization, you will be the operational backbone for Sales, Customer Success, Finance, and Compliance — ensuring every deal flows cleanly from quotation to order fulfilment, renewal, and cash collection. /p pAs a Sales Revenue Operations Specialist, you will ensure smooth, efficient operations across the full Quote-to-Cash cycle. You will act as a trusted operational partner for Go-to-Market, Finance, and Compliance teams — combining precision, speed, and a genuine service mindset. /p h3Quoting Order Management /h3 ul liSupport Sales teams with quotation creation, review, and management. /li liProcess customer orders accurately and on time — including software license subscriptions, service contracts, and license delivery. /li liReview contractual and booking documentation to ensure compliance, accuracy, and audit-readiness. /li liControl and process service engagements and related documentation. /li liMaintain and manage customer renewals with a high level of accuracy and proactive follow-through. /li liProvide licensing support to customers and internal stakeholders across the full license lifecycle. /li /ul h3GTM Support Operational Excellence /h3 ul liProvide first-level operational support to Go-to-Market teams through efficient ticket management. /li liCollaborate with Cash Collection teams to support invoicing and payment follow-up.



/li liMaintain high standards of customer data quality and CRM hygiene. /li liSupport Quality and Compliance teams by ensuring data integrity across all operational workflows. /li liContribute actively to transformation projects and continuous improvement initiatives. /li /ul h3Qualifications /h3 ul li5+ years of experience in Sales Operations, Revenue Operations, or Customer Operations within a software or SaaS environment. /li liStrong working knowledge of the Quote-to-Cash cycle — from quotation and order processing through to invoicing and renewals. /li liSalesforce expertise is essential; broader familiarity with CRM and ERP systems is a plus. /li liExceptional attention to detail with a results-oriented, ownership mindset. /li liStrong communicator with a genuine customer service mindset and collaborative approach. /li liComfortable working autonomously under pressure in a fast-paced, international environment. /li liExperience contributing to or leading process improvement and transformation initiatives. /li /ul h3Why Join Us /h3 ul liBe part of a high-growth, innovative software business with real operational impact. /li liWork in a collaborative, international environment where your contribution is visible and valued. /li liPlay a central role in driving customer and operational excellence at scale. /li liContribute to meaningful transformation initiatives that shape how the business operates. /li /ul h3Additional Information /h3 pWe are the pioneers and trailblazers of a general IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation,



and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. /p pIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you!Check what we offer: /p ul liPermanent Contract and a competitive compensation package. /li liAmazing centrally located offices near the Bernabeu Stadium. /li liPrivate Health Insurance (Sanitas) and daily meal vouchers of 11 EURwill be entirely covered by us. /li liHybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. /li liFlexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer)plus 3 company-paid volunteer days. /li liUp to 25 EUR per month for a gym subscription. /li liFlexible compensation plan for childcare public transportation. /li liReimbursement of up to 50% of the cost of English Spanish classes. /li liRegular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more! /li liBonuses for referring successful hires after three months of continuous employment. /li liWe offer a relocation package to people who are coming from another country. /li /ul pPlease note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner. /p /p #J-18808-Ljbffr

📌 General Administration (Madrid)
🏢 Nexthink
📍 Madrid