ph3Customer Service Representative with Italian English (Part-Time Afternoon) /h3pNew Balance believes in the power of movement and is dedicated to creating innovative products that seamlessly blend function and fashion, performance and style. As a general team member, you'll play a vital role in sharing these values with customers worldwide. We are seeking exceptional individuals to join our team. Immerse yourself in the New Balance brand and deliver a world-class customer experience. /ppstrongWhat's your Mission? /strong /pullistrongCollaborate effectively /strong: Work collaboratively with consumers to address product information requests and resolve inquiries skilfully and professionally. /lilistrongCustomer-centric approach /strong: Empathize with customer needs, analyse their issues, and provide personalized solutions. /lilistrongOmnichannel support /strong: Deliver seamless customer service across multiple channels, including phone, email, chat, and social media. /lilistrongProduct expertise: /strong Develop a deep understanding of our client's products and services. /lilistrongBecome a New Balance expert /strong: Gain in-depth knowledge of the New Balance brand and its offerings. /lilistrongBrand advocacy /strong: Embody our company values and act as a brand ambassador in all interactions. /li /ulpstrongRequirements /strong /pullistrongFluency in Italian /strong: Demonstrated by exceptional grammar and spelling. /lilistrongAdvanced English Proficiency /strong:



Excellent written and spoken English communication. /lilistrongCustomer Service Enthusiast /strong: Possess a genuine passion for delivering exceptional customer service. /lilistrongEmpathetic Communication /strong: Ability to handle sensitive calls with empathy and understanding. /lilistrongStrong Administrative Skills /strong: Meticulous attention to detail and strong administrative skills. /lilistrongProactive Problem-Solver /strong: A professional outlook and proactive approach to problem resolution. /li /ulpstrongBenefits /strong /pullistrongStart Date /strong: November 2025 /lilistrongHours /strong: 25 hours/week /lilistrongWork Schedule /strong: Rotative schedule from Monday to Sunday between 9:00 am 8:00 pm. /lilistrongSalary /strong: €11,595.34 gross per year /lilistrongHolidays /strong: 24 working holidays (pro-rata) /lilistrongWork Model /strong: Hybrid (6 days per month at the office) /lilistrongTraining /strong: 8 days of office-based training from Monday to Friday from 10:00 am to 7:00 pm /lilistrongOffice Location /strong: Barcelona (La Sagrera) /li /ulpstrongAdditional Perks /strong /pullistrongCareer Growth /strong: Ongoing training and development /lilistrongWell-being Support /strong: Confidential counselling and resources /lilistrongPerks Discounts /strong: Exclusive offers and rewards. /lilistrongHealth Benefits /strong: Discounted health insurance. /li /ul /p #J-18808-Ljbffr

📌 Customer Service Representative with Italian & English (Part-Time) (Barcelona)
🏢 CPM CX Centre
📍 Barcelona