ph3Loyalty Trainee – Minor Hotels EuAm – Madrid /h3 pJoin to apply for the bLoyalty Trainee – Minor Hotels EuAm – Madrid /b role at bMinor Hotels Europe and Americas /b. /p pThe Loyalty Department Trainee will provide essential support to the Loyalty Department. This entry‑level role is adecuado for someone eager to learn about loyalty programme operations, performance analysis, and cross‑functional coordination in a dynamic hospitality environment. The trainee will gain exposure to both operational and analytical aspects of loyalty management, supporting internal processes and contributing to the success of the loyalty programme. /p h3What will you do? /h3 ul liAssist Loyalty Team in daily tasks, projects, and communications. /li liHelp coordinate and follow up on loyalty programme procedures, training, and hotel engagement initiatives. /li liContribute to the preparation and updating of training materials, guidelines, and internal documentation. /li liContinuous support Local offers publishing and follow up with hotels. /li liCoordinate on loyalty programme update on the website, internal communication channels and marketing hotel collaterals. /li /ul h3Documentation Reporting /h3 ul liMaintain updated documentation to support internal processes and reporting requirements. /li liSupport in preparing performance reports and loyalty action plans. /li liAssist in collecting, organizing, and presenting data for loyalty program KPIs, member satisfaction, and performance metrics. /li /ul h3JIRA Ticket Management /h3 ul liManage JIRA tickets related to loyalty programme,



ensuring proper follow‑up, status updates, and timely resolution. /li liLiaise with relevant teams to track progress and elevate issues as needed. /li /ul h3Desired Skills Qualifications /h3 ul liCurrently pursuing or recently completed a degree in Hospitality, Tourism, Business Administration, Marketing, or a related field. /li liStrong organizational skills and attention to detail. /li liProficiency in Microsoft Office (Excel, PowerPoint, Outlook, Copilot); familiarity with JIRA is a plus. /li liAnalytical mindset with the ability to handle data and reporting tasks. /li liGood communication skills in English and Spanish. Additional language is a plus. /li liProactive, eager to learn, and able to work both independently and as part of a team. /li liInterest in loyalty programmes, customer experience, or hotel operations is an advantage. /li /ul h3Why choose us? /h3 ul liWorldwide experience – diversity of 150 different nationalities. /li liCareer development opportunities full of national and international challenges. /li liWide range of training programmes to enhance your skills. /li liWellbeing initiatives, including flexible working conditions. /li liTeam member recognition programmes, including Memorable Dates. /li liAbility to make a difference through our sustainability programme and volunteering initiatives. /li liTeam member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. /li /ul pMadrid, Community of Madrid, Spain /p /p #J-18808-Ljbffr

📌 Loyalty Trainee - Minor Hotels Eu&Am - Madrid (Barcelona)
🏢 Minor Hotels Europe and Americas
📍 Barcelona