ppRocket Lab is a leading mobile ad‑tech company that empowers app marketers to acquire and retain high‑quality users through our technology that accelerates growth across the entire customer life cycle, focusing on lifetime value. /ppWe are looking for a bCustomer Growth Analyst /b who is passionate about building strong client relationships and driving measurable growth across the customer lifecycle. /ppThis role is offered as a temporary substitution contract ("contrato de interinidad") to cover a maternity leave, in line with Spanish employment regulations. The contract will remain active until the substituted employee returns to their position (expected duration: approximately 4‑6 months). /ph3Responsibilities /h3pAs a Customer Growth Analyst, you will be responsible for: /ph3Client Management /h3ulliBuild strong, long‑lasting relationships with clients, understanding their business needs and objectives. /liliLead the onboarding process for new clients. /liliLead meetings to review performance and identify growth opportunities. /liliOversee billing processes, ensuring accurate invoicing and promptly resolving concerns. /li /ulh3Retention, Upselling Renewals /h3ulliDevelop and implement proactive retention strategies to reduce churn and increase loyalty.



/liliIdentify upselling opportunities and execute renewal plans, aligning budgets with clients for upcoming months. /liliStay on top of digital marketing and mobile app trends to inform strategic planning. /liliConduct market research to bring clients industry best practices and innovative solutions. /liliCollaborate with cross‑functional teams on user retention and acquisition strategies. /liliPrepare performance reports and address client concerns quickly. /liliWork with Sales to align acquisition strategies and with Operations to review KPIs. /lili3+ years experience in Account Management positions /liliAt least 1 year experience in the Mobile Advertising industry /liliStrong communication and negotiation skills /liliExcellent organizational and time‑management skills, with the ability to work independently but also to collaborate and participate as a team player /liliFluent in English is a must /li /ulh3Benefits /h3ulliFlexible hours /liliWork Balance Philosophy /liliGreat work environment /liliHealth insurance /liliFlexible benefits to enjoy every month /liliPotential for this role to evolve into a permanent position, depending on business needs /li /ulpWe look forward to seeing you soon in our team! /p /p #J-18808-Ljbffr

📌 Customer Growth Analyst EMEA (Barcelona)
🏢 Rocket Lab
📍 Barcelona