ppDescripción del trabajo Experteer Overview In this role you will serve as the technical point of contact for Autodesk customers in the AECO Civil space, guiding adoption and ensuring reliable, secure operation at scale. You’ll work with integral enterprise clients within the Proactive Support group to deliver governance, advisory, and data-driven improvements. Expect collaboration with CSMs and TAS to drive customer success plans and impactful cloud/desktop deployments. This is a chance to shape outcomes for large projects through proactive engagement and technical leadership. /ph3Compensaciones / Beneficios /h3ulliEstablish and maintain technical relationships as the primary contact, coordinating with CSM and TAS to execute customer success plans /liliPrioritize and elevate critical issues, ensuring service level compliance /liliProvide technical guidance and analytics-based recommendations for enterprise customers /liliApply problem-management to identify opportunities for process and efficiency improvements /liliCollaborate with IT and design teams to ensure successful installation, licensing,



and performance of Autodesk cloud and desktop applications /liliDeliver coaching sessions to drive adoption and progress of the customer success plan /liliConduct proactive engagement through regular case reviews, performance assessments, and alignment of technical insights with customer goals /liliLead key events such as major upgrades and ensure smooth execution /liliOffer strategic insights and maintain health governance of customer environments /li /ulh3Responsabilidades /h3ulliBachelor's degree in Civil Engineering or equivalent /liliMinimum 5 years' experience with Autodesk Civil products (Civil3D, InfraWorks) and cloud services (Autodesk Construction Cloud/Forma) for large enterprise clients, in a professional services role /liliStrong analytical skills and experience troubleshooting in enterprise environments /liliExpert knowledge of workflows and data exchange /liliExperience delivering presentations /liliAbility to manage multiple projects with clear priorities /liliStrong communicator in Spanish and English; fluency in both languages required; additional European languages preferred /li /ulh3Requisitos principales /h3ulliSalary transparency /lilibase salaries with bonuses /lilicommissions for sales roles /lilistock grants /lilicomprehensive benefits package /lilicareer development opportunities /li /ul /p #J-18808-Ljbffr

📌 Senior Technical Account Manager- Civil (English And Spanish Speaking) (Barcelona)
🏢 Autodesk
📍 Barcelona