We are looking for a seasoned professional to lead solution architecture and customer success for our image recognition–driven retail execution platform, across European markets. This is a hybrid role combining technical solution ownership with strategic customer engagement, ensuring successful deployments, adoption, and continuous value realization.

Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.

The ideal candidate will have strong experience in ML/Data Science–driven products, enterprise solution design, and customer-facing program management. Experience in retail execution and image recognition is highly preferred.

Responsibilities

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- Own the end-to-end solution architecture for Solution deployments across European markets.

- Translate business requirements into scalable AI/ML-enabled solution designs.

- Work closely with AI/ML, data science, engineering, and product teams to ensure technical feasibility and performance.

- Define and maintain integration architecture with client systems (e.g., Data platforms, sales systems, analytics platforms).

- Lead technical discussions, solution reviews, and architecture approvals with client stakeholders.

- Ensure adherence to security, privacy, and compliance standards across markets.

Customer Success & Stakeholder Management

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- Act as the primary point of contact for key European clients.

- Drive onboarding, adoption, and expansion of the PEPIRIS solution.

- Monitor customer KPIs and ensure delivery against agreed business outcomes.

- Lead executive reviews, roadmap discussions,



and value realization sessions.

- Identify opportunities for upsell, cross-sell, and solution enhancements.

- Manage escalations and coordinate with internal teams to ensure timely resolution.

Program & Operations Management

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- Oversee multiple deployments across markets, ensuring timely and high-quality delivery.

- Coordinate with cross-functional teams: product, AI, engineering, and regional business teams.

- Drive continuous improvement in solution performance, model accuracy, and operational processes.

- Establish best practices, playbooks, and reusable solution components.

Required Qualifications

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- 10–14 years of experience in solution architecture, program management, or customer success roles.

- Strong background in enterprise system integrations and solution design.

- Experience managing customer-facing technical engagements.

- Excellent stakeholder management and communication skills.

- Experience working in cross-functional, general teams.

Preferred Qualifications

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- Experience in retail execution, CPG, or field sales technology.

- Hands‑on exposure to image recognition or computer vision solutions.

- Experience with Trax Retail or similar retail analytics platforms.

- Familiarity with cloud platforms (AWS, Azure, or GCP) and data pipelines.

- Experience managing multi‑country or European market deployments.

- Solution design and architecture.

- Customer success and relationship management.

- AI/ML product understanding.

- Cross‑functional leadership. xcskxlj

- Strategic thinking and problem solving.

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📌 AI Solution Architecture Delivery Lead (Barcelona)
🏢 PepsiCo
📍 Barcelona