ph3bADP is hiring a Learning Support Coordinator /b /h3pIn this role, you will manage the learning systems and support all users of ADP learning systems. You will proactively contact users before training to control all requirements and help them connect to our systems. /ppYou will administer our Learning Management System, work closely with the project manager on improvement projects, maintain the LMS, create new features, and assist users with issues. You will serve as the first point of contact between ADP, our provider, the learning team, and our learners, participate in meetings, provide status updates, and assist in reporting to aid the team in forecasting workload. /ph3Maintain learning technologies operations /h3ulliBe the main point of contact for learning technologies providers (DEFI, XPERTEAM) for daily operations /liliFollow up with users and providers on tickets raised or system malfunctions /liliEnsure efficient and reliable system interfaces /liliAid in delivering dashboards and reports needed for business /liliEnsure platforms are updated by contributors according to standards /liliCustomize the LMS platform to meet organizational needs /liliMaintain the LMS and perform testing on the staging environment /liliWork closely with the training team and project manager on LMS improvement projects /liliProactively provide solutions /li /ulh3Partner with Stakeholders /h3ulliActively listen, understand,



and respond to stakeholders /liliProvide regular status updates to business stakeholders and cross‑functional teams /liliObtain approvals on project change requests so all stakeholders are informed of impacts /liliParticipate in weekly meetings with our provider / CSM to review tickets /liliParticipate in weekly and monthly team meetings /liliProvide regular reporting /li /ulh3Assist users of the systems /h3ulliHelp participants connect to training sessions /liliSupport Learning consultants who encounter difficulties reaching training sessions /liliHelpline/pre‑control requirements with participants before training /liliCategorize each phone call to provide reporting /liliOrganize workshops to control connection processes with participants /liliCreate tickets to report malfunctions /li /ulh3Requirements /h3pA college degree is desirable but not required. Strong skills and the following experience are essential: /pulliFluent in French (you will work only in French) /liliGood communication skills /liliEnglish is a plus /liliAbility to find solutions and summarize/report issues /liliAbility to work in a multicultural environment /liliCollaborative approach to work /liliGood knowledge of Microsoft Office tools /liliProactive in proposing solutions /li /ulh3Bonus points for these /h3ulliExperience with project management /liliExperience in a call center /li /ulh3Why you'll love working here /h3ulliBe yourself in a culture that values equity, inclusion,



and belonging /liliBelong by joining one of nine Business Resource Groups that connect globally with networks and allies /liliGrow your career in an agile, fast‑paced environment with many opportunities to progress /liliContinuously learn through ongoing training, development, and mentorship opportunities /liliBe healthy with best‑in‑class benefits starting on Day 1 /liliBalance work and life with flexibility and resources to integrate work and life /liliFocus on mental health and well‑being with support for each other /liliJoin a company committed to giving back and creating positive community impact /liliGet paid to volunteer for causes you care about /li /ulh3Diversity, Equity, Inclusion Equal Employment Opportunity at ADP /h3pADP is committed to an inclusive, diverse and equitable workplace, and further committed to providing equal employment opportunities regardless of any protected characteristic including race, color, genetic information, creed, national origin, religion, sex, affectionate or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. /ph3Ethics at ADP /h3pADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. Our people are expected to uphold our values with integrity and behave in a manner that fosters an honest and respectful workplace. /p /p #J-18808-Ljbffr

📌 Learning Support Coordinator w/French (Barcelona)
🏢 Fairygodboss
📍 Barcelona