ph3Technical Service Engineer - Madrid area /h3 pLocation: Madrid, ES /p pWork Arrangement: Remote /p pMarkem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. /p pbThe Role /b /p pAs Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers. /p pYou will have an opportunity to develop your professional career in a highly professional environment with innovative equipment. /p pbWhat you will do: /b /p ul liPerform pre-installations, installations, and maintenance activities for our equipment. /li liDeliver technical training both internally and externally as required. /li liComplete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, and billing request confirmation. /li liPromote MI service solutions to maximize customer uptime and sales growth, maintaining a strong focus on customer satisfaction. /li liCollaborate closely with the Sales team to build strong relationships and assist in achieving revenue targets. /li liTravel to customer sites within your assigned area,



with occasional national or international travel for training and meetings. /li /ul pbWhat you need to have: /b /p ul liPrior experience as a Field Service Engineer or Technical Service Engineer. /li liTechnical qualification or degree in Electrical, Electronics, Networking, or Mechanics. /li liStrong interest in emerging tech and proactive continuous learning. /li liPrior experience with software and a strong understanding of software logic is highly advantageous. /li liKnowledge of Vision Cameras a plus. /li liAbility to technically assess situations and issues, and proactively advise on solutions. /li liCapable of prioritizing and managing multiple responsibilities effectively. /li liExcellent interpersonal and communication skills. /li liFluency in Spanish and upper‑intermediate level of English. /li /ul pbYou’ll only be the right candidate if you are aligned to our values and culture: /b /p ul liWinning through customers /li liHigh ethical standards, openness and trust /li liExpectations for results /li liRespect and value people /li /ul pIf you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you. /p pAll qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. /p pJob Function: Customer Service; Engineering /p /p #J-18808-Ljbffr

📌 Technical Service Engineer - Madrid area
🏢 Dover
📍 Madrid