ph3About the Role /h3pPrestige Travel Agency by Mich is seeking a bLuxury Travel Consultant – Customer Experience /b to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. /ppThis position is idóneo for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences. /ph3Key Responsibilities /h3ulliRespond promptly and professionally to client inquiries via phone, email, and messaging platforms /liliAssist with luxury and leisure travel bookings, including changes, cancellations, and special requests /liliProvide accurate and timely information regarding destinations, travel requirements, and agency policies /liliCoordinate booking details and confirm itineraries to ensure accuracy and client satisfaction /liliProactively follow up with clients before and after travel to ensure a positive experience /liliAddress client concerns or issues with empathy, professionalism,



and solution-oriented thinking /liliMaintain clear documentation and update booking systems as required /li /ulh3Qualifications Skills /h3ulliExcellent verbal and written communication skills /liliStrong customer service background (travel, hospitality, or service-related experience preferred) /liliHighly organized with strong attention to detail /liliComfortable using technology and learning new booking platforms and systems /liliReliable, proactive, and able to manage multiple client requests efficiently /liliGenuine interest in travel and helping clients plan memorable experiences /li /ulh3What We Offer /h3ulli100% remote work environment /liliFlexible scheduling options /liliOpportunities for professional grow within the agency /liliAccess to travel perks and industry-related discounts /liliSupportive team culture with ongoing training and development /li /ulh3Equal Opportunity Statement /h3pPrestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members. /p /p #J-18808-Ljbffr

📌 Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION (Barcelona)
🏢 Manatal
📍 Barcelona