h3Customer Service Representative (French or Italian) /h3pstrongAt MSX International, /strong a North American multinational and leading consultancy for the automotive industry, we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes. /ppWith more than 25 years of industry experience, our strongmultilingual and multicultural Contact Center /strong operates with a proactive and dynamic approach. Our diverse team consistently contributes ideas, makes informed decisions, and collaborates to ensure each client feels unique and fully satisfied with our exceptional service. /ppstrongYour daily tasks will include: /strong /pulliAttending calls and responding to emails from clients and dealerships. /liliFollowing up with customers until their inquiries are fully resolved. /liliMaking reminder calls and following up on incidents to achieve maximum satisfaction. /liliUpdating databases, drafting reports, and creating summaries. /li /ulpstrongWe are looking for you if: /strong /pulliYou have a B2 level of English and are fluent in French or Italian. /liliYou are preferably available full-time, but we are also open to considering part-time applicants. /liliYou will be working from our Madrid office in a 50% hybrid position, with the first 5-6 months approx. fully on-site for the adaptation period.



/li /ulpstrongWhat we offer: /strong /pulliBe part of a great team of professionals in an internationally consolidated company. /liliGain a global vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships. /liliMSX Bazaar: Collective purchasing portal with great discounts for employees. /liliPossibility to join the Flexible Compensation Plan (medical insurance, transport card, meal card, training...). /lili23 working days of vacation per year, as stipulated by the collective agreement. /liliAdditional incentives for employee referral programs, internal trainers, new business opportunities, etc. /liliTelecommuting policy of up to 50% of the monthly working hours after the training period (approx. 5-6 months). /lilistrongSalary /strong: €20,000 gross per year. /li /ulpDo you think you're the adecuado person for this position? We want to meet you! Apply now, and we'll review your application. /ppemMSX International offers equal opportunities regardless of sex, race, disability, age, sexual orientation, religion or beliefs, marital status, pregnancy, or maternity. /em /ph3Seniority level /h3pEntry level /ph3Employment type /h3pFull-time /ph3Job function /h3pCustomer Service /ph3Industries /h3pBusiness Consulting and Services /p #J-18808-Ljbffr

📌 Customer Service Representative (French or Italian) (Madrid)
🏢 Msx International
📍 Madrid