pABOUT THE ROLE /pbr /Recuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto.br /pThis role is based in Valencia and is part of the Customer Service team for the Iberia region. The position is focused on delivering a high quality service to customers while ensuring efficient order management and coordination with internal and external stakeholders. /ppThe role plays a key part in ensuring customer satisfaction, operational accuracy and compliance with agreed service levels, contributing to the overall performance of the Iberia business. /ppWHAT ARE YOU GOING TO DO? /pulliManage customer orders from receipt to delivery, ensuring accuracy and timeliness. /liliAct as the main point of contact for customers in the Iberia region. /liliCoordinate with internal departments such as Sales, Logistics, Supply Chain and Finance. /liliMonitor order status, deliveries and potential incidents, proactively communicating with customers. /liliHandle claims, incidents and customer queries, ensuring proper resolution. /liliEnsure compliance with internal processes, customer requirements and agreed service levels. /liliMaintain updated and accurate information in internal systems.



/liliSupport continuous improvement initiatives within the Customer Service function. /li /ulpWHAT DO YOU BRING? /pulliPrevious experience in Customer Service, Order Management or a similar role. /liliCustomer oriented mindset with strong communication skills. /liliGood organisational skills and attention to detail. /liliAbility to work collaboratively in a team environment. /liliComfortable working with ERP systems and MS Office tools. /liliProactive attitude and problem-solving skills. /liliGood level of English (required). /li /ulpWHAT DO WE OFFER? /pulliA 3-month temporary contract. /liliBased in Valencia. /liliSalary according to the applicable Collective Agreement. /liliA structured onboarding and continuous support from the team. /liliRotating shifts: 09:00 – 17:30 and 10:30 – 19:00. /liliExpected start date: 24 August 2026 (or the previous week, depending on availability). /liliPublic holidays worked are compensated in accordance with the Collective Agreement, granting 1.5 days of leave for each public holiday worked. /liliOpportunity to gain experience in a regional role within the Iberia organisation. xhfqzwm /liliA collaborative work environment focused on continuous improvement and customer satisfaction. /li /ul

📌 Customer Service (Iberia) (Valencia)
🏢 NRF (Nederlandse Radiateuren Fabriek)
📍 Valencia