ppbThe Company /b Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. /p pbThe Hotel /b Renowned Parisian designers Gilles Boissier have created a sophisticated residential design for 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art. With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel. /p h3Responsibilities /h3 ul liHave a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests. /li liEnsure that mise en place is completed shift to shift and during service in order to provide an efficient service.



This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment. /li liBe able to operate the required steps on the point of sales system in order to process food and beverage orders. /li liProperly up-sell services and products to our guests always, enhancing service and generating increased revenue. /li liMaintain all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned. /li liAssist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly. /li liAny other reasonable tasks as assigned by the restaurant manager. /li liCreate WOW moments to surprise and delight guests in the Restaurants through gestures and other actions. /li /ul h3Requirements /h3 ul liStudying Higher National Diploma in Hospitality/Hotel/Business Management is preferred. /li liAbility to understand guest needs and to deliver superior customer service. /li liGood command in Spanish English, knowledge in other languages is an advantage. /li liMandatory to sign an agreement with your school or university. /li liAlso have a Spanish social security number. /li /ul /p #J-18808-Ljbffr

📌 Assistant Waiter / Waitress Trainee (Madrid)
🏢 Mandarin Oriental
📍 Madrid