ph3About Us /h3 pCigna healthcare is a general health service company with roots in the US, serving more than 180 million customers and patients worldwide. We deliver quality health care through choice, predictability, affordability and integrated capabilities and connected, personalized solutions that advance whole‑person health. Our mission is to help our customers improve their health, well‑being and sense of security by providing access to care. We champion teamwork and collaboration and empower our people with cutting‑edge technology to drive efficiency and amplify their impact in everything we do. /p h3The Job /h3 pOperations Representative – German + English Speaking /p ul liProcess incoming insurance claims (travel, temporary working incapacity), be the first point of contact for clients and policyholders, and manage reporting data to internal and external parties. /li liReceive support from people manager, technical experts, and fellow team members. /li /ul h3Daily Tasks /h3 ul liAssess and process incoming claims based on policy conditions, acting as the hub between medical advisors, claimants, and their HR departments to ensure complete and correct claim handling. /li liManage working‑incapacity overviews for insured organisations, cultivating professional relationships with clients and third parties. /li liEnter claim data accurately and report it to the necessary parties, such as finance, client managers, or clients. /li liAnswer general questions about policy conditions via email and phone in multiple languages. /li /ul h3Skills Knowledge Needed /h3 ul liBachelor’s degree or higher in finance, insurance, communication or equivalent experience. /li liStrong numeracy and communication skills. /li liFluent in English and German; additional languages are a bonus. /li liExperience with non‑medical claims such as life or travel insurance is a bonus. /li liEager to learn and adaptable. /li liCustomer‑centric, responsible, results‑oriented and analytical.



/li liAble to work independently and collaboratively as part of a team. /li liProficient in Microsoft Office (Word, Excel, Outlook). /li /ul h3What We Offer /h3 ul liDiverse job in an international context with impressive clients. /li liA welcoming, diligent team and enthusiastic people manager to support your growth. /li liCigna’s “Happy You” program – health and wellbeing initiatives, flexible work hours, home‑working opportunities. /li liAn attractive salary and extra‑legal benefits. /li /ul h3What We Are Looking For /h3 pIndividuals who thrive in collaborative environments, are passionate about driving meaningful change and are excited to grow in a company that prioritises its people. /p h3Join Us /h3 pBe part of a company where your growth, ideas and contributions are valued. Let’s create something extraordinary together. Apply now! /p h3About Cigna Healthcare /h3 pCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health‑care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. /p h3Equal Opportunity Statement /h3 pQualified applicants will be considered without regard to race, colour, age, disability, sex, pregnancy or related medical conditions, including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. /p h3Reasonable Accommodation /h3 pIf you require reasonable accommodation in completing the online application process, please email for support. Do not email this address for updates on your application or to provide your resume, as you will not receive a response. /p h3Job Details /h3 pSeniority level: Entry levelbr/Employment type: Full‑timebr/Job function: Management and Manufacturingbr/Industry: Hospitals and Health Care /p /p #J-18808-Ljbffr

📌 Operations Representative - German + English Speaking (Madrid)
🏢 The Cigna Group
📍 Madrid