ppAt Onnera Group, we are world leaders in the manufacture of equipment for the hospitality, catering, and laundry sectors. /p pFrom 1960 to the present day, we have always had our sights set on the future. That is why our history is marked by believing in talent and pursuing one idea: to compete at the highest level and evolve. /p pWe are a large team of professionals who cater to professionals. We work with the sole objective of listening to them, understanding them, and empathizing with them, managing to meet the most demanding needs and challenges through innovation. /p pbOnnera Group /bwe are a leading industrial group in the professional hospitality sector dedicated to comprehensive solutions for professional kitchens, gastronomy areas, industrial refrigeration, and laundry. /p pWe are looking to incorporate a bSAT Technician /bfor our bMadrid /bbranch who is eager to learn and be part of an industrial environment where quality, collaboration, and continuous improvement are essential. /p h3Job mission /h3 pUnder the supervision of the After‑Sales Director, is the highest and direct responsible for the proper operation of the After‑Sales Service in the assigned areas, with the mission of achieving service optimization. /p h3Specific tasks /h3 ul libAnalyze /b the reception of bcalls /breceived during the day and the status of pending calls, analyzing btheir causes and scheduling their resolution.



/b /li libFrequently visit clients /b showing interest in their problems and ensuring their satisfaction with the service. /li liIs responsible for the btraining of subcontracted technical service personnel and distributor technicians /b, scheduling courses whenever needs advise it. /li libSupervises, coordinates, and controls the after‑sales of direct works /b in the assigned areas, organizing the necessary resources. /li libProvide the necessary technical support to distributors and subcontracted technical services /b solving their technical doubts, as well as those problems that arise regarding the operation and repair of machines. /li /ul h3What do we offer? /h3 ul liJoin a solid company, a benchmark in its sector. /li liActively participate in a real industrial transformation project. /li liAn environment where you can grow, propose, and lead. /li liCollaborative people and daily challenges that will make you evolve professionally. /li /ul h3Requirements /h3 pbWhat are we looking for? /b /p ul liA Higher Degree/FP2 preferably with electrical/electronic knowledge. /li liPrevious experience in industrial environments and production areas. /li liLanguages: English and French. /li liCustomer orientation. /li liProblem‑solving skills and decision‑making ability. /li /ul /p #J-18808-Ljbffr

📌 SAT Technician (Madrid)
🏢 ONNERA GROUP
📍 Madrid