We are recruiting a German-speaking Account Executive
for Customer Success to join a dynamic team at the World Trade
Center in Barcelona, operating within the fast-moving property and
hospitality sector. This is a relationship-driven role for someone
who combines a commercial mindset with genuine passion for client
success, account growth and continuous improvement. About the Role
You will be responsible for managing and developing a portfolio of
host accounts, ensuring long-term satisfaction, optimising
performance and driving retention. You will act as a trusted
partner to your clients, proactively identifying opportunities to
enhance their experience and results while collaborating closely
with internal teams to deliver outstanding outcomes. Your
day-to-day will include: Providing ongoing support and relationship
management for newly onboarded and existing hosts, building trust
and fostering long-term partnerships Proactively addressing host
questions, concerns and needs to improve satisfaction and account
sustainability Collaborating with hosts to maximise listing quality
through tailored account optimisation Managing a pipeline of
high-value accounts using Salesforce and other CRM tools, ensuring
consistent progress towards growth goals Consistently meeting or
exceeding individual outreach goals and engagement KPIs Championing
the Voice of the Customer to identify opportunities for account
growth and product or process improvements Collaborating with
territory sales teams, programme managers and internal stakeholders




to refine best practices and achieve shared goals Staying current
on industry trends and leveraging new tools to maximise client
success Engaging actively in ongoing training, personal development
and knowledge sharing What We Are Looking For C2 level of German
and proficient English — both mandatory 1 to 2 years of proven
experience in Customer Success, Account Management or a related
client-facing role BA/BS degree and/or equivalent practical
experience Outstanding communication, relationship-building and
problem-solving skills Proven track record of exceeding sales
targets in a fast-paced, performance-driven environment Strong
organisational skills with the ability to manage multiple client
accounts simultaneously Expertise in Salesforce, Mixmax or similar
customer success platforms is a plus Background in hospitality,
property management or similar industries is preferred
Solution-oriented, entrepreneurial mindset with strong emotional
intelligence and critical thinking skills What Is on Offer Salary +
up to 3,500€ in annual performance bonuses Full-time contract (39
hours/week), Monday to Friday On-site role at the World Trade
Center, Barcelona — with a progressive path towards a hybrid model
Relocation support package for candidates based outside Spain
Referral Programme: earn up to 2,000€ for referring friends
Continuous skill development, certifications and specific sales
training Clear career growth opportunities supported by dedicated
coaches Prime office location surrounded by the sea in Barcelona
Start date: 16 March 2026

📌 Account Executive – Customer Success (German-speaking) |On-site | Barcelona
🏢 NorthBridge Talents
📍 Barcelona