04 ago
|
Prólina
|
Barcelona
We are currently looking for a Flemish-speaking
Customer Experience Specialist to join an international team
supporting a premium automotive brand . This role offers the
opportunity to work remotely from anywhere in Spain while being
part of a integral organization that partners with leading brands
worldwide. If you enjoy communicating with customers, building
relationships, and working in a structured and professional
environment, this role could be a great next step in your career.
Your responsibilities In this position, you will support
prospective customers who have already shown interest in a product.
Your role will focus on maintaining high-quality communication and
delivering a premium customer experience. Main tasks include:
Conduct follow-up calls with potential customers after their
initial product inquiry Represent a well-known luxury automotive
brand in a professional and customer-focused manner Identify
customer needs, address questions, and provide additional
information about the product Detect potential concerns or
hesitation points, including pricing or product details Document
conversations and summarize insights for internal sales teams
Maintain consistent communication with customers throughout the
follow-up process Ensure that every interaction reflects the high
standards of a premium brand Requirements Fluent Flemish and good
command of English Minimum high school diploma (studies in
business, communication, or automotive fields are a plus) Previous
experience in customer service, sales, or client support is
preferred Strong communication and interpersonal skills Interest in
the automotive industry , especially premium brands Ability to
follow structured call processes and provide clear written reports
Professional and organized approach when handling customer
interactions What we offer Full-time permanent contract (39 hours
per week) Working schedule: Monday to Friday, 09:00 – 18:00 Salary:
€21,376 gross/year + up to €3,000 performance bonus Private medical
insurance 100% remote work from Spain Paid training and onboarding
Opportunities for professional growth and development If you are
looking to join an international environment and contribute to
delivering an excellent customer experience for a premium brand, we
would be happy to hear from you.
📌 Customer Experience Specialist – Flemish Speaker | Remote inSpain (Barcelona)
🏢 Prólina
📍 Barcelona