04 ago
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Walter
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Barcelona
pstrongReports to: /strong Co-Founder / Head of SalesstrongStart date: /strong September /ppstrongAbout Walter /strong /ppWalter is an AI-powered IT management platform for integral teams. We automate the entire hardware and access lifecycle: onboarding, device provisioning, security, and support, all in one place, inside the tools teams already use (Slack, Teams, Personio etc.). We operate in more than 150 countries today. We're a small, fast-moving team building something new from scratch. /ppstrongAbout the role /strong /ppWe're looking for an Account Management Intern to help own and grow a book of existing accounts. This is a sales-driven role: you'll support upsell and cross-sell efforts, help run the day-to-day of client relationships, and learn what it takes to make clients see Walter as a long-term partner, not just a vendor. Great fit for someone who wants hands-on experience in B2B account management and sales. /ppstrongResponsibilities /strong /pulliOwn the day-to-day relationship with a portfolio of accounts, acting as the client's main point of contact. /liliIdentify and execute upsell and cross-sell opportunities across the account base. /liliBuild and maintain a rolling forecast together with each client, tracking usage, upcoming needs, and expansion potential. /liliAnalyze account data and usage patterns to spot risk, whitespace, and growth opportunities. /liliPrepare and lead business reviews (QBRs) with clients, backed by data. /liliOrganize events and touchpoints with clients (in-person and virtual) to strengthen the relationship. /liliNegotiate renewals and expansions, working closely with the sales and finance teams. /liliKeep the CRM and account records accurate and up to date. /liliPartner with product and support to resolve escalations and close feedback loops. /liliHit and report against revenue retention and expansion targets. /li /ulpstrongRequirements /strong /pulliStudent or recent graduate in Business, Economics,
International Relations, or a related field. /liliStrong commercial instinct and genuine interest in sales and client relationships. /liliAnalytical mindset, comfortable working with data and spreadsheets. /liliExcellent communication and relationship-building skills, in Spanish and English( any other language is a plus). /liliHighly organized and proactive, able to juggle multiple accounts without dropping the ball. /liliAvailability to work on-site in Barcelona. /li /ulpstrongNice to have /strong /pulliExperience with CRM tools (HubSpot, Salesforce) and forecasting/pipeline management. /liliBackground in SaaS, Tech, IT, HR tech, or hardware/device management. /liliExperience planning or hosting client events. /liliTrack record of high performance outside of work: competitive sports, academic competitions, or any discipline where you've competed and won. /li /ulpstrongWhat we offer /strong /pulliReal ownership of a portfolio of accounts and direct exposure to revenue-generating work. /liliWorking directly with the founders. /liliCoffee, water, and fruit always available. /liliFast-paced, high-growth environment with a real path to a full-time Account Manager role. /liliClose mentorship from the Founders. /li /ulpstrongOur values /strong /pullistrongWe get involved. /strong We're not spectators, we dive into projects and take ownership of the outcome. /lilistrongDirect, constructive feedback, always. /strong We say things clearly and on time, with the intent to help each other improve. /lilistrongThe goal is not the limit. /strong We aim to exceed targets, not just meet them. /lilistrongReal ownership. /strong We act like owners of the problem, not like we're waiting to be told what to do. /lilistrongSpeed with judgment. /strong We'd rather move fast and course-correct than overanalyze without acting. /lilistrongSimplicity first. /strong We look for the simplest solution that works, not the most complicated one. /li /ul #J-18808-Ljbffr
📌 Account Management Intern (Barcelona)
🏢 Walter
📍 Barcelona