ppPerk, formerly TravelPerk, offers an intelligent platform for travel and spend management that automates everything from travel bookings to expense processing, freeing teams to focus on real impact. /p h3About the Role /h3 pWe are looking for a customer‑focused and results‑driven professional to join our Account Management Team. As a Junior Account Manager, you will play a key role in driving customer satisfaction, retention, growth, and margin across an existing portfolio of accounts. /p pIn this role you will manage a portfolio of long‑tail (LT) customers across the French market, helping clients maximise the value they receive from Perk while identifying opportunities to expand their business with us. /p h3What You’ll Do /h3 ul liOwn and manage a portfolio of long‑tail customers across the French market. /li liBuild strong relationships with key stakeholders and decision‑makers responsible for their company’s travel program. /li liDevelop a deep understanding of your customers’ businesses and proactively identify opportunities to improve their experience with Perk. /li liDrive account growth by identifying and securing upsell, cross‑sell, and expansion opportunities. /li liBecome a trusted advisor and product expert, consistently meeting or exceeding quarterly growth targets. /li liLeverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders. /li liIdentify recurring customer challenges and proactively develop long‑term solutions. /li liAct as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption. /li liEffectively prioritise activities and manage your portfolio to maximise commercial impact.



/li /ul h3What We’re Looking For /h3 ul liNative or near‑native French proficiency (spoken and written) and fluent English is required. /li liPrevious experience in Account Management, Customer Success, or a similar customer‑facing commercial role. /li liStrong communication, presentation, and relationship‑building skills. /li liAbility to engage confidently with stakeholders across different levels of an organisation. /li liStrong prioritisation, organisation, and time‑management skills. /li liCommercial mindset with a proven ability to drive growth while maintaining high customer satisfaction. /li liAnalytical skills with the ability to translate data into actionable business insights and recommendations. /li liSelf‑motivated, proactive, and comfortable managing a high‑volume portfolio. /li liExperience in SaaS, technology, or travel‑tech environments is highly preferred. /li /ul h3What We Offer /h3 ul liCompetitive compensation and equity ownership in Perk. /li liGenerous vacation days plus public holidays. /li liChoice of private healthcare or gym allowance. /li liLife Insurance protection for you and your loved ones. /li liUnforgettable Perk events, including our spectacular annual summer party. /li liSpring Health wellbeing partner offering therapy and coaching sessions. /li liFlexible compensation plan.



/li li17 weeks’ paid parental leave during your child’s first year. /li li16 paid hours per year to volunteer for charitable causes. /li liUp to 20 work‑from‑anywhere days per year. /li liIn‑real‑life English, Spanish, and Catalan lessons. /li liFully paid four‑week sabbatical after 5 years. /li liRelocation support to one of our hubs. /li /ul h3Interview Process /h3 ul liTalent Acquisition Interview – 30 minutes Virtual. /li liAssessment Interview – 60 minutes In‑person. /li liValues interview – 30 minutes Virtual. /li /ul h3AI Fluency /h3 pAI is embedded in how we work across every function. The tools you’ll use day‑to‑day are AI‑enabled, enabling you to research, prioritise accounts, draft outreach, handle customer interactions, and synthesise information more quickly. We expect you to be curious about AI, to use it wisely, and to balance it with your own expertise. /p h3How We Work /h3 pAt Perk we take an IRL‑first approach – our team works together in person three days a week. This role requires you to be based within commuting distance of our hubs. We believe in the value of in‑person collaboration for connectivity, productivity, and creativity. /p pFor certain roles we can help with relocation from anywhere in the world. English is the official language at the office. Please submit your resume in English if you choose to apply. /p pPerk is a general company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal‑opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. /p p#LI‑Hybrid /p /p #J-18808-Ljbffr

📌 Account Manager Long Tail - France (Barcelona)
🏢 Perk
📍 Barcelona