ph3THE WORK /h3pDiscover the opportunity to grow and contribute in a dynamic environment. You will build knowledge and support the group while actively participating in problem solving discussions. This role will allow you to develop your expertise in B2B/B2C Sales, fostering a rewarding and engaging experience. We look forward to welcoming your enthusiasm and dedication. Log customer requests, troubleshooting, and information to ensure proper documentation. Monitor and track incident resolution within the agreed service timeframes. Develop and maintain knowledge of customers and their specific business environments. Identify root causes for customer dissatisfaction and recommend effective solutions to enhance overall satisfaction. /ph3HERE'S WHAT YOU WILL NEED /h3ulliAdvanced proficiency in B2B/B2C Sales. /liliA minimum of 0 years of experience in relevant related skills. /liliBachelor's Degree in relevant field of studies. /li /ulh3BONUS POINTS IF YOU HAVE /h3ulliAdvanced proficiency in Customer Service. /liliIntermediate proficiency in communication skills.



/liliIntermediate proficiency in problem solving. /liliBeginner proficiency in negotiation. /liliBeginner proficiency in relationship building. /li /ulpSkill Required Backoffice B2B B2C Sales P3 . Qualification Bachelor s Degree. YOE 0 to 1 years. Lang English A2 . /ppWhat would you do You will be aligned with our Customer Support vertical and help us in managing resolving customers query, handling escalations and complaints of the dissatisfied customers giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process who is good in typing is what is preferred here B2B refers to Business that is conducted between companies, rather than between a company and individual consumers. B2C refers to business or transactions conducted directly between a company and consumers who are the end users of its products or services. /p /p #J-18808-Ljbffr

📌 B/C SALES-Customer Service New Associate-ETT (Sevilla)
🏢 Accenture España
📍 Sevilla