ppbAbout Us /b /p pPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. /p pWe’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. /p pFounded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. /p pAt Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. /p pVisit to learn more. /p h3bWhat You’ll Do /b /h3 ul lipYou will develop the overall fraud risk strategy for the Perk Pay Card Program. /p /li lipYou lead and coordinate all activities around fraud prevention and fraud operations for the Perk pay corporate card program. /p /li lipYou define, implement and monitor risk policies and metrics to optimize authorization approval rates while minimizing fraud rates of our corporate card program. /p /li lipYou work in close collaboration with the Perk product and engineering teams and our partners to implement adequate systems and tools that support these strategies. /p /li lipYou provide reports and insights to stakeholders and partners. /p /li lipYou will lead a team of card operations specialists /p /li /ul h3bWhat We’re Looking For /b /h3 ul lipYou have excellent knowledge of the payment authorization process via a global card network, such as Visa or Mastercard. /p /li lipYou have previous experience in fraud prevention at a card issuer, card network or card payment processor. /p /li lipYou are an expert in fraud prevention policies and systems for credit/debit card payments, preferably corporate credit cards.



/p /li lipExperience working with partner banks and regulators to ensure necessary reporting and requirements are adhered to /p /li lipYou have excellent technical knowledge of instruments for strong customer authentication, payment authorization and fraud rates, such as 3D Secure, Transaction Risk Analysis, Risk Scoring Models, Rule Engines, etc. /p /li lipExperience of managing a team to meet deadlines and targets, balancing client experience and enforcing controls /p /li lipExperience in fraud operations, such as dispute management and chargebacks /p /li lipExcellent communication and problem solving skills. /p /li lipYou are fluent in English; German and other languages are a plus. /p /li /ul h3bWhat we offer /b /h3 ul lipReceive competitive compensation and equity ownership in Perk. /p /li lipRest and recharge with our generous allocation of vacation days plus public holidays. /p /li lipTake control of your physical health with your choice of private healthcare or a gym allowance. /p /li lipKnow that your loved ones are protected financially through your Life Insurance if the worst were to happen. /p /li lipJoin our unforgettable Perk events, including our spectacular annual summer party. /p /li lipAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones. /p /li lipMake your money go further with our adaptable compensation plan. /p /li lipFocus on your family with 17 weeks’ paid parental leave during your child’s first year. /p /li lipContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes. /p /li lipBroaden your horizons with up to 20 "Work from Anywhere" days per year. /p /li lipNurture your language skills with in real-life English, Spanish and Catalan lessons. /p /li lipFollow your passions and take a four-week, fully paid sabbatical once you reach 5 years /p /li lipLet us help you move to one of our hubs with relocation support. /p /li /ul pbAI Fluency (ensure you add this in all your job ads)



/b /p pAI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled, so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. /p pWe don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. /p pWe'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. /p h3bHow We Work /b /h3 pAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. /p pFor certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. /p pPerk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. /p pAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security (at) perk .com, and we will confirm whether it is legitimate. /p p#LI-Hybrid /p /p #J-18808-Ljbffr

📌 Card Operations Team Manager (Barcelona)
🏢 Traveltechessentialist
📍 Barcelona