ph3Customer Care Agent (m/f/d) – Dutch Market (Inbound) /h3 pBased in Barcelona, you will be the first point of contact for Dutch‑speaking and international B2B customers, handling inquiries via live chat, email, and phone. /p h3Your Profile /h3 ul liPrevious experience in B2B inbound support or inside sales /li liConfident handling of customer communication via chat, email, and phone /li liStrong interest in software solutions and digital tools /li liCustomer‑focused, with a proactive and solution‑oriented mindset /li liWell‑organized, reliable, and comfortable working in a fast‑paced environment /li liExcellent verbal and written communication skills in Dutch (Level C2) and English (Level C1) /li /ul h3What Your Future Business Day Could Look Like /h3 ul liYou’ll support customers on technical and product‑related questions, ensuring prompt and accurate resolution. /li liAll interactions are accurately documented and customer data in the CRM stays current.



/li liYou’ll work closely with sales, product and technical teams to create a smooth and positive customer experience. /li liBy staying informed of the latest product updates you’ll ensure customers receive the best possible support. /li /ul h3What You Can Look Forward To /h3 ul liOpportunities for personal and professional growth. /li liPrime location with easy access to parks and the ocean. /li liA creative, dynamic work environment that fosters innovation. /li liNearby restaurants and a welcoming, inclusive team. /li /ul h3Equal opportunities for all: /h3 pWe welcome applications from people who are as diverse as we are – regardless of age, disability, ethnic origin and nationality, gender, religion, sexual orientation or social background. /p /p #J-18808-Ljbffr

📌 Customer Care Agent (m/f/d) – Dutch Market (Inbound)
🏢 Alex & Gross
📍 Barcelona