ppbArea Operations Business Partner – Region Northeast /b – Full Time, Indefinite Contract. /p pResponsible for supporting veterinary clinics across the Northeast region, ensuring optimal operational performance and financial targets while delivering excellent client and team experiences. /p h3Responsibilities /h3 ul liAct as first point of contact for clinics, providing practical support for day‑to‑day operations. /li liCollaborate with Managers/Directors to implement and maintain general operational standards. /li liAnalyze performance data (KPIs, Balanced Scorecard) and identify improvement opportunities. /li liSupport the execution of action plans at clinic level defined by the Area Operations Director. /li liParticipate in financial improvement projects: pricing strategy, service evolution, and staff cost analysis. /li liDrive continuous improvement initiatives aligned with the MVH Europe Way of Working model. /li liImplement local corporate initiatives: new digital tools, process changes, quality enhancements,



and change management support. /li liCollaborate on client‑facing activities: online appointment optimization, NPS review, website updates, events, and promotional materials. /li liProvide support for shift planning, regulatory compliance, patient flow, and cost control. /li /ul h3Qualifications /h3 ul liMinimum 3 years of experience in operations or multi‑site support roles. /li liStrong communication, analytical, and multi‑priority management skills. /li liExcellent proficiency in Microsoft Office and business data analysis tools. /li liExperience working with multidisciplinary teams. /li /ul h3Preferred /h3 ul liExperience in veterinary, healthcare, or services sector. /li liExperience supporting operational or frontline teams. /li liBasic knowledge of budgeting and cost control. /li liHTML programming knowledge. /li /ul /p #J-18808-Ljbffr

📌 Area Operations Business Partner - AniCura Spain (Madrid)
🏢 Anicura España
📍 Madrid