ppGerman-Speaking Account Manager – Customer Success Optimizationbr/Location: Barcelona, Spainbr/Work Type: On-site (with potential hybrid model)br/Schedule: Full-time (39h/week) /p h3Job Description /h3 pWe are looking for a German-speaking Account Manager to join a dynamic team in Barcelona. In this role, you will focus on customer success, retention, and account optimization, supporting clients while helping them improve performance and grow their business. You will build strong relationships with customers, optimize account performance, and identify opportunities for growth through product and process improvements. /p h3Account Management Client Success /h3 ul liProvide ongoing support and relationship management for new and existing clients /li liBuild strong long-term partnerships and ensure high customer satisfaction /li liProactively address client questions, concerns, and needs /li liSupport clients in optimizing account performance and improving service quality /li /ul h3Pipeline Management /h3 ul liManage a portfolio of accounts and monitor account performance /li liUse CRM and customer success tools to track progress and manage workflows /li liMeet outreach targets and engagement KPIs /liliEnsure consistent progress toward client growth and retention goals /li /ul h3Collaboration Continuous Improvement /h3 ul liIdentify opportunities for account growth and operational improvements /li liCollaborate with internal teams and stakeholders to deliver the best results /li liStay updated on industry trends and new tools /li liParticipate in training, development,



and knowledge-sharing initiatives /li /ul h3Requirements /h3 ul li1–2 years of experience in Customer Success, Account Management, or a client-facing role /li liBA/BS degree or equivalent practical experience /li liC2 level of German and proficient English /li liStrong communication, relationship-building, and problem-solving skills /li liProven ability to work in a performance-driven environment /li liStrong organizational skills and ability to manage multiple accounts simultaneously /li liExcellent written and verbal communication skills /li /ul h3Desirable Skills /h3 ul liExperience using CRM platforms (e.g., Salesforce or similar tools) /li liBackground in hospitality, property management, or related industries /li liStrong analytical and problem-solving abilities /li liAbility to improve processes and identify opportunities for growth /li liEmotional intelligence and strong interpersonal skills /li liSolution-oriented mindset and proactive approach to challenges /li liAbility to collaborate effectively within cross-functional teams /li /ul h3Salary Benefits /h3 ul liFrom 23.876,19 € (minimum) up to 30.000,00 € (maximum) base salary gross/year /li liUp to €3,50, maximum bonus up to 4.290,00 € performance bonus/year /li liRelocation support for candidates outside Spain /li liReferral program with bonuses for successful referrals /li liContinuous training, certifications, and career development opportunities /li liClear career growth path within an international environment /li liModern office location in Barcelona near the waterfront /li /ul /p #J-18808-Ljbffr

📌 Account Manager (German Speaking) – Spain (Hybrid)
🏢 Lingo-nova
📍 Barcelona