ph3About The Role /h3 pAlso known as a "Pre Sales Engineer", "Sales Consultant" or “Technical Sales” the Solutions Engineer is responsible for presenting product offerings and architecture in the best light to partners, prospects and customers, to evoke confidence in Enghouse´s technology solution, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value. /p pYou will have the opportunity to work on exciting Enghouse Interactive technologies such as Omnichannel solutions, Predictive Outbound, Contact Center as a Services (CCaaS), Artificial Intelligence, Conversational AI, Agent Assist, Quality Management, Voice of the Customer Insights, Speech Analytics and Video throughout the sales cycle in partnership with our sales teams. /p pCome join our general Solution Engineering team in Spain and work with a talented group of solution engineers supporting customer in their digital transformation journey with the Enghouse Interactive solutions in partnership with many companies around the globe and particularly in Spain. /p pThe role is hybrid and can be based in Barcelona or Madrid. /p h3Key Responsibilities /h3 ul liDrive revenue through efficient support of the sales process /li liProvide technical presentations, demonstrations documentation both to executive-level and working-level client audiences /li liUnderstand and communicate solution at both a technical and business level /li liCoordinate sales support resources needed to facilitate closure of business /li liMaintain comprehensive knowledge of current and future product and service offering /li liIdentify product improvements via industry trends,



customer feedback and issues seen in the sales process to be shared with Product Management and Engineering /li liWork cohesively with other members of the selling ecosystem on marketing, strategy, sales technique and process improvement /liliAssist account executives in development of proposals and RFI / RFP responses /li liOrganize communications between teams and external vendors to develop solutions /li /ul h3Skills Experience /h3 ul liFive years’ experience or equivalent skills and knowledge as Solutions engineer on technology companies and SaaS solutions. /li liBroad knowledge of Customer Experience and Contact Center related technologies: CCaaS, Omnichannel, Outbound dialers, Virtual Agents, WFO, Agent Assistance AI and others. /li liKnowledge of related infrastructure engineering such as SIP, SBC, Server virtualization (vmware), Kubernets, Networking, Microsoft Windows Server, Linux, Databases (SQL, PostGre). /li liFamiliarity with Cloud platforms (especially Microsoft Azure) and cloud application architecture. /li liProficiency in Excel, Word and PowerPoint. /li liSoftware development skills is desirable /li liExcellent communication skills: oral, written and listening and strong interpersonal skills /li liHands-on, high-energy, passionate, and creative problem solver with know how to get things done and ability to lead others to success /li liAbility to quickly assess the critical elements of a situation and decide appropriate action /li liStrong presentation skills. Must possess ability to sell effectively in front of an audience /li liDetail oriented, highly responsive and customer focused /li liFluent English and Spanish. Portuguese is a plus /li /ul h3Educational Qualifications /h3 ul liBachelor's degree in Computer Science, Software Engineering or equivalent work experience /li liMBA is a plus /li /ul h3Mobility Requirements /h3 ul liClient and sales representative related travel /li liInternational travel may be required eventually /li /ul /p #J-18808-Ljbffr

📌 Solutions Engineer (Barcelona)
🏢 Enghouse Interactive
📍 Barcelona