ph3LEGENDS GLOBAL /h3 pLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. /p pOur network of 400 venues worldwide, hosting 20,000 events and entertaining 200 million guests each year, is powered by our depth of expertise and level of execution across every component—feasibility consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content booking—of world-class live events and venues. /p pThe Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. /p pWinning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! /p h3THE ROLE /h3 pThe bStadium Retail Manager /b will be responsible for leading and managing multiple retail locations within the stadium, overseeing a team of Store Managers and retail employees to ensure the achievement of sales targets, exceptional customer service and operational excellence across all points of sale. /p pThis role is responsible for driving commercial performance, ensuring consistent execution of brand and operational standards, developing high-performing teams, and delivering an outstanding fan and customer experience throughout the venue. /p pThis position requires strong leadership, analytical thinking, excellent communication skills, and the ability to thrive in a fast‑paced, event‑driven retail environment. /p h3What We Can Offer /h3 pAt bLegends Global Iberia /b, we excel at creating unforgettable experiences, and we want our People to enjoy the same level of care. That’s why we reward your dedication with benefits that matter: /p ul liChildcare vouchers to make family life a little easier /li liAccess to a comprehensive health insurance plan with Aegon, available at a preferential employee rate to help keep you and your loved ones covered /li liWellhub app access to get your game on with your favourite sporting activities and keeping you active.



/li liThe opportunity to enrol Generali’s pension scheme after your first year with the company, supporting your long‑term financial wellbeing and future planning. /li lia flexible hybrid work setting giving you up to 52 days a year to work from home! /li lia Pluxee restaurant card to treat yourself to great meals. /li /ul h3Key Responsabilities /h3 h3Leadership Team Management /h3 ul liLead, motivate, and develop a large team of Store Managers and retail employees to achieve sales targets and deliver exceptional customer service. /li liFoster a high‑performance culture through coaching, performance management, and employee development. /li /ul h3Operations Management /h3 ul liOversee the day‑to‑day operations of all retail locations, including inventory management, cost control, and compliance with company policies and procedures. /li liIdentify operational challenges and implement solutions to improve efficiency, productivity, and overall performance. /li liMaintain a strong on‑site presence during matches and events, ensuring all retail locations operate smoothly and deliver outstanding customer experience. /li liCoordinate retail operations before, during, and after events, ensuring compliance with quality, safety, and service standards. /li liManage relationships with suppliers and external partners, ensuring the timely delivery of products and services while maintaining quality and cost standards, and identifying opportunities to enhance operational performance. /li /ul h3Sales Customer Experience /h3 ul liDefine, implement, and monitor sales targets and key performance indicators (KPIs) for each retail location. /li liAnalyse sales performance and operational KPIs to identify trends and implement strategies that drive revenue growth and enhance customer experience. /li /ul h3Analysis Business Planning /h3 ul liContinuously evaluate sales data, operational metrics, and business processes to identify opportunities for improvement.



/li liDevelop and execute strategic action plans to achieve commercial and operational objectives across all retail locations. /li /ul h3Cross-Functional Collaboration /h3 ul liMaintain clear and effective communication with team members, customers, and business partners. /li liCollaborate closely with cross‑functional teams, including Human Resources, Marketing, Visual Merchandising, and Operations, to support business objectives and ensure consistent execution across the retail estate. /li /ul h3Qualifications /h3 pTo perform this role successfully, the candidate must be able to carry out each of the essential duties described above to a high standard. /p pThe requirements listed below represent the knowledge, skills, and experience required for the position: /p ul liMinimum of 5 years' experience managing multiple retail locations with complex operations, including flagship stores or other large‑format, high‑volume retail environments. /li liExperience managing and coordinating external suppliers and service providers. /li liBachelor's degree in Business Administration, Marketing or a related field. /li liDemonstrated leadership, communication, analytical, and problem‑solving skills. /li liAbility to thrive in a fast‑paced environment while adapting to changing priorities and business needs. /li liAdvanced level of English, both written and spoken. /li liProficiency in Microsoft Office applications, including Word, Excel, and PowerPoint. /li /ul h3INCLUSIVE WORKPLACE /h3 pAt Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. /p pWe are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about adaptable working arrangements. /p pIf you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. /p /p #J-18808-Ljbffr

📌 Stadium Retail Manager (Estadio Santiago Bernabéu) (Madrid)
🏢 Legends Global (Europe)
📍 Madrid