ph3Job Title: Customer Service Representative /h3h3Reports to: Club Manager /h3h3Status: Full Time/Part Time/Non-Supervisor/Non-Exempt /h3h3Job Summary /h3pResponsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. /ph3Essential Duties And Responsibilities /h3ulliGreet/meet potential members, providing a great customer experience. /liliHandle front desk related tasks: /liliAnswering phone calls in a polite and friendly manner to assist with questions or concerns. /liliTaking info calls and tours /liliAssist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. /liliFacilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. /liliHelp maintain the neatness/cleanliness of the club. /li /ulh3Essential Behavior Requirements /h3ulliCustomer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. /liliListening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. /liliProblem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. /liliDiplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.



/liliCommunication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. /li /ulh3Minimum Qualifications /h3ulliHonesty and good work ethic /liliStrong customer service skills /liliBasic computer proficiency /li /ulh3Physical Demands /h3ulliStanding and walking at least 75% of the shift /liliTalking in person or on the phone at least 75% of the shift /liliMust be able to lift to 50 lbs. less than 30% of the time. /li /ulh3Benefits /h3ulliDollars for Scholars Program /liliEmployee Appreciation Program /liliFree Membership for self and one family member or friend /liliTeam Member Support Team /liliHealth, Dental and Vision Insurance /liliCritical Illness Insurance /liliShort Term Disability Insurance /liliAccident Insurance /liliVoluntary Life Insurance /liliPet Insurance /liliHSA /liliAdvancement Opportunities /li /ulh3Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness /h3pCompensation: $10.50 - $11.50 per hour /ph3JOIN THE CLUB. /h3pEnhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters.



As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! /ppOur member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. /ph3TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. /h3pEmployees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. /p /p #J-18808-Ljbffr

📌 Customer Service Representative Nights and Weekend (Vega del Codorno)
🏢 Baseline Fitness
📍 Vega del Codorno