Product Support Specialist – Barcelona

Product Support Specialist – Barcelona

04 ago
|
Stryker
|
Barcelona

04 ago

Stryker

Barcelona

ph3Job Description /h3 h3Product Support Specialist - Joint Replacement /h3 h3Barcelona /h3 pThe Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence. Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers. /p h3Key Activities Accountabilities /h3 ul liServicing existing and new customer base within the theatre and clinical environment. /li liProviding support for MAKO robotic procedures, and manual joint replacement surgeries. /li liProviding theatre and wider HCP staff with training on Stryker products. /li liWorking closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class. /li liAuditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice. /li liUnderstanding the clinical application of the broader Stryker business to always offer customers the best possible solution. /li liConducting trials and evaluations of products in both theatre and the clinical environment as and when required. /li liImplementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group. /li liCommunicating essential features and benefits of products and their clinical application. /li liAlways demonstrating outstanding ethics. Treating customers and other employees with respect and representing Stryker in the best possible light. /li liBehaving with integrity and delivering on commitments within required timescales. /li liObserving customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support.



/li liMaintaining a basic business plan highlighting daily, weekly, and monthly objectives. /li liDeveloping an understanding of the local healthcare environment and regional strategy. /li liAdditional responsibilities as directed by RSM (Regional Sales Manager). /li /ul h3What You Need /h3 h3Minimum Qualifications: /h3 ul liBachelor’s degree in engineering, healthcare or related experience/training in a medical, scientific, technical field /li liFrom 2-3 years of experience working in healthcare /li liNative or C2 level of Spanish and advanced level of English (C1 minimum) /li liStrong knowledge of the healthcare industry /li liValid EU driver’s license /li /ul h3Preferred Qualifications: /h3 ul liSales experience working with implants will be a plus /li liExperience working in Operating rooms /li liExperience working with tenders in regulated environments /li liMBA or Masters /li /ul h3Role details: /h3 ul liTerritory: Spain Portugal (Iberia) /li liBased Location: Barcelona /li liType: Field based /li liTravel percentage: 80% travel in iberia (20% base location) /li liPresence in OR: 90% /li /ul h3What We Offer /h3 ul liCompany Car. As this is a field-based role with regular on-site meetings with customers, you will be provided with a customized company car including fuel card and all services. /li liMAKO Product Training. To become a certified MAKO Product Specialist, you will complete a 6-month product training in English including co-travelling, surgery’s observation in the operating room and a final exam. /li liFlat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks. /li liWe grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.



/li liTeam spirit engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions. /li liCompetitive salary. With us, you will receive a competitive salary commensurate with your job. /li liRecognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level. /li /ul pStryker is a general leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. /p h3Spain Pay Ranges: /h3 ul liSpain: €32.900 - €54.700 EUR Annual /li /ul pEn Stryker creemos que la transparencia ayuda a los candidatos a tomar decisiones informadas sobre su próximo paso profesional. La compensación es una parte importante de ese proceso y queremos ser claros sobre cómo se determina la remuneración. La información de compensación publicada para este puesto puede presentarse como un rango salarial o como una cantidad fija, dependiendo del puesto. Además del salario base, este puesto puede ser elegible para compensación variable (como bonos y/o comisiones, cuando corresponda), junto con el paquete completo de beneficios de Stryker. /p pSi desea obtener más información sobre el salario o los beneficios asociados a este puesto, su reclutador o reclutadora estará encantado/a de explicarle los detalles a medida que avance en el proceso de selección. /p pStryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. /p /p #J-18808-Ljbffr

📌 Product Support Specialist – Barcelona
🏢 Stryker
📍 Barcelona

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