ppBRINGING FORCES TOGETHER. REALIZING DIGITALIZATION. /ppWork with us - a leading provider in Cloud, SAP, Microsoft, and software development - and shape future-proof IT solutions for our corporate clients. /ph3Customer Support - GermanFrench Speaking /h3pLAY FOUNDATIONS. ENSURE EFFICIENCY. /ph3Your Tasks /h3ulliActing as the point of contact for our corporate clients regarding queries about our IT applications and systems. /liliReceiving fault reports by telephone and email. /liliCarrying out fault analyses and developing solutions in collaboration with our clients. /liliDocumenting requirements and faults in a ticketing system and escalating complex issues to colleagues in 2nd Level Support. /liliContributing to improving customer satisfaction and further developing our customer support within a close-knit, international team. /li /ulpFEELING SATISFACTION. ENJOYING ADVANTAGES. /ph3What We Offer /h3ulliContinue your journey: Expand your professional horizons and explore exciting internal development opportunities and a wide range of training programs. /liliExperience the difference: Receive respect and appreciation from your colleagues and take advantage of the diverse offerings of our diversity management. /liliLook into the future: Work with the latest technologies and the constant innovations /liliFind the balance: Benefit from our mix of trust-based working hours and versátil work location (including home office) for a great work-life integration. /liliFeel well taken care of: We provide you a company healthcare program. /liliUnplug and relax:



30 days of vacation /li /ulh3Use Skills. Create Something New. /h3h3WHAT YOU BRING WITH YOU: /h3ulliA keen interest in IT technologies and a willingness to quickly familiarise yourself with new topics. /liliGood written and spoken German and French required. /liliInitial experience in IT customer support is an advantage. /liliThe ability to maintain an overview and a strong service-oriented approach, even during stressful periods. /liliExcellent communication skills and the ability to work well in a team. /liliWillingness to work shifts Mon-Sat (7.30 am-9.30 pm). /liliAvailability for on-call duty on Sundays and public holidays (7.30 am-9.30 pm). /li /ulpBUNDLING FORCES. MAKING DIGITALIZATION A REALITY. /ppWe are looking for people who are committed to contributing their expertise and personality to achieve the best for our customers. People like you who want more - and expect more. /ph3FIND YOUR INTERFACE AT Q.BEYOND /h3pq.beyond AG stands for successful digitalization. As one of the leading IT service providers in Germany, we have our own certified data centers and support companies in finding, implementing and operating the best digital solutions for their business. With extensive expertise in the areas of cloud, SAP, Microsoft, data intelligence, security and software development, our strong team of 1,100 employees guides our medium-sized customers safely through the digital transformation. q.beyond has locations throughout Germany as well as in Latvia, Spain and India. /ppq.beyond ibérica S.L. /p /p #J-18808-Ljbffr

📌 Customer Support - German&French Speaking (España)
🏢 q.beyond ibérica
📍 España