ph3About Otovo /h3 pOtovo is an AI-Native home and business energy services company in Europe and the United States. We combine real-time equipment monitoring, rapid repairs, dependable power supply, and grid participation into a single, seamless service-delivering maximum service at a minimal cost. Endurance, Otovo's industry-leading AI platform, continually monitors installed equipment in homes and businesses, optimizes the entire service process from problem detection to resolution, and coordinates repairs around the clock. "Your Power, Backed by Ours." Otovo is listed on the Euronext Oslo Stock Exchange under the ticker OTOVO. Visit us at otovo.ai. /p h3Job Description /h3 pbPosition: /b Pre-Sales Specialist (f/m/x) /p pbLocation: /b Madrid, Spain /p pbMarket Focus: /b German-speaking customers /p h3Role Overview /h3 pAs a (Junior) Pre-Sales Specialist, you are the first point of contact for Otovo customers, guiding them through the first stage of their journey with us. You manage incoming leads, book appointments, support customers with documentation, and ensure smooth coordination between Sales, Service, and Operations teams, always delivering a professional, efficient, and customer-focused experience.



/p h3Key Responsibilities /h3 ul liManage customer inquiries quickly and professionally across different channels /li liPresent Otovo’s value proposition and book the most suitable service based on customer needs /li liHandle a high volume of inbound and outbound calls /li liQualify customers according to Otovo’s internal criteria and processes /li liSupport customers throughout the early stages of their journey with Otovo /li liAct as a link between customers and internal teams to ensure a smooth customer experience /li liMaintain accurate customer information and follow structured workflows and CRM processes /li /ul h3Requirements /h3 ul liFluency in German at C1 level or higher; English proficiency required /li liStrong communication skills with a customer-focused mindset /li liOrganized, proactive, and comfortable working in a fast-paced environment /li liAbility to follow structured processes while adapting to changes and new priorities /li liComfortable using CRM systems and standard office software /li /ul h3We Offer /h3 ul liOTE salary of € /li liCorporate benefits, restaurant and transportation benefits /li liPrivate healthcare /li liLanguage classes /li liHybrid work model /li liUp to 4 weeks remote work per year /li liFree fruit and beverages at the office /li liOpportunities to grow in an international, fast-growing company /li /ul /p #J-18808-Ljbffr

📌 (Junior) Pre-Sales Specialist (f/m/x) - German Market
🏢 Otovo
📍 Madrid