ph3Onboarding Specialist w/ English and French /h3 pJoin to apply for the bOnboarding Specialist w/ English and French /b role at bLodgify /b. /p pLodgify is a fast‑growing scale‑up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. /p pHeadquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short‑term rentals. /p pLocation: Alcobendas, Community of Madrid, Spain. /p h3About the role /h3 pTo continue our growth, we are seeking a bProduct Onboarding Specialist /b to join our Onboarding team. /p pAs an Onboarding Specialist, you will take ownership of the customer upon subscription, guiding them through the setup of their account and connections, and subsequently follow up regularly to upsell product features and plans. /p pSeniority level: Entry level. Employment type: Full‑time. Job function: Customer Service and Sales. Industries: Software Development. /p h3Responsibilities /h3 ul liOnboard new customers by assisting them in setting up the Lodgify account, connections and training on the system via phone calls and screen‑sharing calls in English and French. /li liUnderstand customer objectives and potential to correctly set‑up their account and assist them during the customer journey. /li liProvide a consultative approach to customers to ensure a proper utilisation of Lodgify. /li liAnalyse the customer base and work proactively with your pipeline of customers to improve the adoption of Lodgify’s suite of products and drive upgrades or upsells. /li liGather customer feedback regarding possible bugs, improvements and new functionalities, passing it along to the Product team. /li liWork together with other departments (Sales, Support, Product, etc.) to maximise value for customers.



/li /ul h3What makes you a great fit? /h3 ul li1+ year as an account manager/onboarding in a high‑growth SaaS environment, or recent graduate with a relevant degree. /li liTech savvy with an ability to fully understand our software. /li liNative/Near‑native level of English and French. /li liExperience negotiating and handling commercial conversations with customers in a consultative manner. /li liAbility to manage multiple accounts at the same time. /li liExcellent verbal and written communication skills with demonstrated ability to explain complex concepts in a concrete and understandable way. /li liExcellent organisation skills and detail‑oriented. /li liExperience in the vacation rental software industry is preferred. /li /ul h3Why you’ll love us /h3 pYou’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging. /p h3What's in it for you? /h3 ul liThe freedom to work from home. /li liEnjoy 25 working days of paid vacation and Jornada Intensiva in August. /li liSave on meals and transportation! Enjoy our Adaptable Remuneration plan. /li liElevate your workspace. We provide a home‑office setup allowance to ensure you have everything you need for a productive and comfortable work environment. /li liTravel to our bi‑yearly team‑building events in Barcelona at company’s expense. /li liBoost your earning potential with our referral program that offers paid compensation. /li liGreat culture working environment with an international team of over 60 different nationalities. /li /ul h3To apply /h3 pbAll applications and CVs must be submitted in English. /b /p pbSo, what are you waiting for? Apply now! /b /p /p #J-18808-Ljbffr

📌 Onboarding Specialist w/ English and French (España)
🏢 Lodgify
📍 España