ppAt The Knot Worldwide, we champion celebration by celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. /p h3About the Role and Our Team /h3 pTKWW is seeking a Senior Manager, Integral Sales Operations Incentives to lead the strategy, design, and operational execution of our global sales performance infrastructure. The role will oversee sales compensation, quota planning, forecasting support, and territory governance to enable scalable revenue growth across our global sales organization. As a key leader within the Global Customer Success Operations team, you will partner closely with Sales Leadership, Financial Planning Analysis (FPA), HR, Legal, and senior leadership to optimize sales performance, improve operational rigor, and ensure incentive structures align with company growth objectives. /p h3Responsibilities /h3 ul liDevelop and refine global incentive compensation structures that drive revenue growth, retention, productivity, and strategic business priorities; ensure compensation plans remain competitive, scalable, and aligned to organizational objectives and market dynamics. /li liPartner with HR and Finance to support compensation benchmarking and pay‑for‑performance initiatives. /li liSupport annual and quarterly sales planning processes, including territory design, capacity planning, quota allocation, and organizational alignment. /li liPartner with Sales Leadership and FPA to improve forecasting accuracy, pipeline visibility, and sales productivity metrics. /li liDevelop operational frameworks and performance dashboards to support data‑driven decision‑making across the global sales organization. /li liOwn account distribution and routing governance across the CRM ecosystem, ensuring balanced territory allocation, lead/account assignment accuracy, and alignment with go‑to‑market strategy.



/li liManage prospect enrichment workflows and data quality initiatives to improve CRM integrity, pipeline visibility, segmentation accuracy, and seller productivity. /li liPartner with Marketing Operations and Business Systems teams to optimize lead‑to‑account matching, routing logic, deduplication, and enrichment processes across Salesforce and LeanData. /li liOversee quota‑setting methodologies and performance measurement frameworks; analyze sales performance trends, attainment patterns, and productivity metrics to identify opportunities for optimization. /li liLead end‑to‑end compensation administration, including calculations, payout validation, dispute resolution, and policy governance; ensure strong operational controls, audit readiness, and compliance with internal policies and financial governance requirements. /li liCollaborate with Sales, Finance, HR, Legal, and Business Operations teams to align operational processes and compensation frameworks with broader business objectives. /li liAct as a trusted advisor to sales leaders on operational strategy, compensation effectiveness, and performance management. /li liLeverage analytics and business intelligence to assess sales performance, compensation effectiveness, pipeline trends, and operational health; deliver executive‑ready reporting and actionable insights. /li liBuild and mentor a high‑performing global team, fostering a culture of accountability, operational excellence, collaboration, and continuous improvement. /li /ul h3Successful Candidates Have /h3 ul li6+ years of experience in sales operations, sales compensation, revenue operations, or related functions,



with at least 3 years leading teams. /li liExperience supporting global sales organizations across multiple regions and markets. /li liStrong analytical skills with experience leveraging Salesforce, compensation platforms, and business intelligence tools to drive operational insights. /li liProven experience in quota planning, forecasting support, sales performance management, and incentive compensation administration. /li liStrategic mindset with the ability to align operational frameworks and compensation structures to business objectives. /li liStrong communication and stakeholder management skills with the ability to influence senior leaders cross‑functionally. /li liBias for action and collaboration; ability to simplify complex operational challenges into scalable, actionable solutions. /li liInherently inquisitive with a continuous improvement mindset and strong systems thinking capabilities. /li liComfortable operating in ambiguity and driving clarity across evolving priorities and organizational complexity. /li liFluent in English with professional proficiency. /li liProfessional proficiency in Spanish (bonus). /li liExperience working in high‑growth, multi‑brand, or marketplace businesses. /li liFamiliarity with sales planning, territory management, and GTM operating models. /li liExperience implementing automation or AI‑enabled workflows within Sales Operations or Revenue Operations functions. /li /ul h3Work Model /h3 pThis role is ‑eligible and based near one of our office hubs. Expected to work in the office two days a week as part of a hybrid work model. /p pThe Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. The company complies with all applicable federal, state, and local laws governing nondiscrimination in employment. /p /p #J-18808-Ljbffr

📌 Senior Manager, Global Sales Operations & Incentives (Barcelona)
🏢 The Knot Worldwide
📍 Barcelona