As a FENDI Ambassador the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.Job responsibilities:- Lead individual sales and achieve performance target and KPI- Engage in upselling, cross selling and multiple selling for all product categoriesClient Management- Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools- Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the clientStore Operations- Be able to correctly operate the retail management system for stock transfers, payments,



stock inquires and customer database inputStore Management- Support in maintain the inventory accuracy by properly receive display and store merchandise according to company guidelinesProfile:- 5-7 years’ experience in Fashion/Luxury Sale- Bachelor’s Degree or equivalent is preferred- Manages own image standards on a high level- Strong selling and communication skills are necessary- Excellent relationships skills- Organization, professionalism, self-confidence- Computer skills and Retail management system knowledge- Goal oriented approach, multitasking- Strong knowledge and/or interest for Fashion/Luxury Industry#J-18808-Ljbffr

📌 Client Advisor Madrid Ortega
🏢 Fendi Italia
📍 Madrid