ph3About the Role /h3 pAs a Technical Account Manager (TAM) on the Spend side of Perk, you will serve as the strategic technical backbone for our high‑value enterprise customers. /p h3What You’ll Do /h3 ul liEstablish and maintain strong, long‑lasting relationships with assigned customers, acting as their primary point of contact for all technical needs. /li liDevelop and maintain an in‑depth understanding of the Perk platform, including architecture, configuration options, integrations and product roadmap. /li liGuide customers through program setup, configuration and optimisation, helping them adapt the platform with precision and speed to meet their business objectives. /li liWhen significant program changes are required, scope the work accurately and coordinate with Professional Services or implementation partners, retaining technical oversight throughout. /li liAct as an escalation point for complex technical problems, ensuring that customers’ concerns are addressed promptly and effectively. /li liProvide Account Managers with the technical context needed for renewal and expansion conversations (e.g., adoption data, open technical risks, configuration complexity). /li liSystematically feed customer product feedback back to Product and Engineering, turning field experience into product input. /li liStay updated on industry trends and best practices to offer proactive recommendations to customers. /li /ul h3What We’re Looking For /h3 h3bMust‑Haves /b /h3 ul li3–5+ years in a technical account management, solutions engineering, or implementation role at a B2B SaaS company. /li liProven track record of successfully managing customer relationships and delivering technical solutions. /li liStrong technical aptitude with the ability to quickly grasp complex technical concepts. /li liCommercial awareness: you understand how technical health connects to retention and renewal outcomes. /li liProblem‑solving skills and the ability to think critically under pressure.



/li liProject management skills to handle multiple accounts and tasks simultaneously in a fast‑paced scale‑up environment. /li liFluent in German and English – written and verbal, from technical admin to C‑suite. /li /ul h3bStrong Advantage /b /h3 ul liBachelor’s degree in a relevant technical field (e.g., Computer Science, Information Technology, Engineering) or equivalent experience. /li liFamiliarity with REST APIs, webhooks and SCIM provisioning and the ability to explain those concepts to Perk’s largest customers. /li liBackground in Spend management, AP automation, ERP systems (SAP, NetSuite, Workday) or Finance operations. /li liExperience in a scale‑up or post‑acquisition environment where processes and roles are still being defined. /li liAdditional European language (French, Spanish, Dutch) is a plus. /li /ul h3Benefits /h3 ul liCompetitive compensation, including equity in the company. /li liGenerous vacation days. /li liHealth perks such as private healthcare or gym allowance, depending on location. /li liFlexible compensation plan to help you diversify and increase your net salary. /li liUnforgettable Perk events, including travel to one of our hubs. /li liA mental health support tool for your well‑being. /li liExponential growth opportunities. /li liVolunteer Perk – 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice. /li liWork from anywhere allowance of 20 working days per year. /li liIn‑Liaison English, Spanish, or Catalan lessons held in the Barcelona office. /li liParental leave: 12 to 16 weeks, based on location and eligibility factors. /li /ul h3Equal Opportunity Employer /h3 pPerk is a integral company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. /p /p #J-18808-Ljbffr

📌 Technical Account Manager - DACH (Barcelona)
🏢 Traveltechessentialist
📍 Barcelona