ppWe are seeking an experienced and visionary leader to drive our global Sales Service capability within Corporate IT. The role is responsible for defining and executing the technology strategy supporting Sales, Customer Service, Commercial Operations and Customer Experience across all regions and business units. The successful candidate will act as a strategic partner to Commercial and Customer Leadership while leading large-scale digital transformation initiatives and managing a global portfolio of applications, platforms and programs. /ppInternal title: Business Domain Manager Sales Services (m/f/x) /ph3Creating passion: your responsibilities /h3ulliDefine and execute the global Sales Service strategy and roadmap. /liliOwn the global investment portfolio and capability roadmap. /liliPartner closely with Sales, Service and Customer Experience leadership teams. /liliLead integral transformation programs across CRM, Customer Experience and Commercial platforms. /liliEstablish target architectures and technology standards. /liliDrive innovation in AI, Customer Analytics, Omnichannel Experience and Digital Commerce capabilities. /liliManage strategic technology vendors and partnerships. /liliLead globally distributed teams and external partners. /liliEnsure governance, data privacy, compliance and operational excellence. /liliBuild and continuously evolve a modern product-centric operating model. /li /ulh3Contributing your strengths: your qualifications /h3ulliUniversity degree in Business Administration, Information Systems, Computer Science or a related discipline. /lili15+ years of experience in IT, Digital Transformation or Commercial Technology leadership.



/liliStrong experience in Industrial B2B Sales, Customer Service or Commercial Operations environments. /liliDeep understanding of CRM and customer technology platforms. /liliProven track record in managing global portfolios and budgets. /liliDemonstrated success leading large international transformation programs. /liliExcellent executive stakeholder management and communication skills. /liliStrong leadership and organisational capabilities. /li /ulh3Our commitment to you: your benefits /h3ulliA highly strategic and globally visible leadership position with the opportunity to shape the future digital engineering landscape of the company. /liliClose collaboration with senior business executives and global teams in a dynamic, international working environment. /liliCompetitive executive compensation including an attractive remuneration package, comprehensive social benefits, and a company pension scheme. /liliA high degree of creative freedom and ownership, enabling you to drive innovation and strategic initiatives. /liliA crisis-proof workplace within a stable and future-oriented company. /li /ulpOne Passion. Many Opportunities. /ph3The Company /h3pLiebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents. /ph3Location /h3pLiebherr IT Shared Service Centre Ibérica, S.L.br/Parque Norte. Alamo building Serrano Galvache, 56br/28033 Madridbr/Spain (ES) /ph3Contact /h3pMelanie Grabmairbr/ /p /p #J-18808-Ljbffr

📌 Head of IT Business Domain - Sales & Services (m/f/x) (Madrid)
🏢 Liebherr Group
📍 Madrid