ph3Experteer Overview /h3pIn this role, you will orchestrate end-to-end training operations across the EMEA region for AWS Training Certification. You’ll ensure smooth delivery of virtual and in‑person trainings, manage trainer resources, LMS provisioning, and billing to support a seamless customer experience. You’ll work with cross‑functional teams to align schedules, contracts, and compliance, driving scalable processes in a fast‑paced environment. This is an opportunity to shape regional training operations at a integral cloud leader. /ph3Compensaciones / Beneficios /h3ulliOversee full lifecycle of training deliveries in EMEA, including contracting, trainer resourcing, LMS setup, and billing /liliProcess digital team subscriptions and provisioning for AWS Skill Builder /liliEvaluate training requests and assign trainers to meet customer needs while maximizing regional utilization /liliSupport trainer scheduling, time blocks,



and rescheduling to ensure delivery continuity /liliMonitor hotlines and provide actionable recommendations during last‑minute changes to minimize disruption /liliMaintain high data accuracy across LMS, Salesforce, and related tools for reliable billing and metrics /liliManage end‑of‑month training billing and support AP/AR processes for revenue recognition /liliIdentify and implement programs to improve operational workflows with limited guidance /liliMaintain knowledge of key programs, platforms, and tools and promote process improvements /li /ulh3Responsabilidades /h3ulliMinimum of five years in a team coordination role /liliExceptional written, verbal, and interpersonal communication; fluent English and Spanish /liliStrong judgment; proactive and able to act with limited information /liliExperience with vendor contracts, NDAs, PO management, invoicing and billing processes /liliKnowledge of training delivery operations and scheduling /liliAbility to work in a fast‑paced, multinational technology environment /li /ul /p #J-18808-Ljbffr

📌 Sr. Training Ops Specialist (Barcelona)
🏢 Amazonwebservices
📍 Barcelona