ppExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet. /ppWe are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation. /ph3What is our proposal? /h3pWe are looking for a bB2B Travel Advisor Support /b to support our travel partners. In this role, you will: /pulliAssist travel advisors during the booking process /liliProvide product guidance and resolve inquiries /liliGuide travel advisors in using our platform independently /liliAssist with market-specific questions and requirements /liliFollow up on quotes to support conversion /liliContribute to B2B revenue growth when opportunities arise /li /ulpThis position combines customer support with a commercial mindset. It’s ideal for someone who enjoys helping partners while also being motivated by achieving results. /ppYou will work closely with partners across the bNorth American continent markets /b, gaining exposure to international sales dynamics and developing valuable B2B experience. /ph3What will you do? /h3ulliSupport travel advisors with inquiries about itineraries, pricing, availability, and policies. /liliPrepare and follow up on quotes to help convert them into bookings. /liliIdentify upselling and cross-selling opportunities when appropriate.



/liliManage booking‑related issues and coordinate internally when needed. /liliMaintain accurate records in CRM and internal systems. /liliStay up to date with product updates and promotions. /liliCollaborate with Sales, Operations, and Customer Experience teams. /li /ulh3Requirements: /h3ulliFluent in Spanish and English. /liliPrevious experience in customer service, sales support, or travel. /liliComfortable communicating with international partners (calls email). /liliOrganized and detail‑oriented. /liliCommercial mindset and proactive attitude. /liliExperience with CRM systems is a plus. /liliKnowledge of GDS (Amadeus) is desirable but not required. /liliPassion for travel. /lilibRotating shifts from Monday to Sunday, starting hour from 09:00h up to 19:45h. /b /li /ulh3Education: /h3ulliBachelor’s degree in hospitality, travel, tourism, or any related field is preferred but not essential. /li /ulh3Technical Knowledge: /h3ulliWorking knowledge or contact platforms will be helpful. /liliWorking knowledge of CRM systems such as Salesforce will be helpful. /liliTelephone communication and soft skills knowledge will be helpful. /liliKnowledge of GDS system Amadeus. /liliPassionate about travel and exotic destinations! /liliMaster at communication, listening and soft skills! /liliAble to assess a caller’s needs and provide appropriate recommendations.



/liliSelf‑starter, self‑managed, responsible, dedicated, and self‑starter /li /ulpNOTE: The following are the major responsibilities of this position and are not intended to cover each aspect of the position as the scope and duties may change or be temporarily altered based on the current business needs of the Company. The basic requirement of every position is to perform all tasks as assigned by the reporting authority. /pulliCompetitive compensation package in line with job responsibilities and experience. /liliAdditionally, we propose the use of versátil compensation management for diet, transportation, private health insurance. /liliTravel packages at reduced prices! /liliUnlimited coffee, team lunches, English/Spanish lesson, bi‑annual company parties, afterworks. /liliReferral bonus, if you bring people as talented as you. /liliAnd last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization! /li /ulpJoin Exoticca and play a pivotal role in creating life milestones through unforgettable travel experiences! This is your opportunity to shape the future of a dynamic and innovative travel brand on a global scale. /ppExoticca is an equal opportunity employer. Diversity and inclusiveness are our core. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law. /p /p #J-18808-Ljbffr

📌 B Travel Advisor Support (Barcelona)
🏢 Exoticca
📍 Barcelona