pOverview: /pbrDesplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar".brpWe are looking for a customer-focused professional to join an international organization and provide operational, administrative and customer support. The successful candidate will play a key role in ensuring excellent service levels, efficient order processing and effective coordination between customers and internal teams. /ppKey Responsibilities: /pulliHandle customer inquiries via phone, email and other communication channels, ensuring a professional and timely response. /liliProvide product, service and basic technical information while maintaining a high level of customer satisfaction. /liliProcess and manage customer orders accurately within internal systems and follow up on order status, stock availability and deliveries. /liliCoordinate the resolution of customer issues by collaborating with internal departments and ensuring effective communication throughout the process. /liliManage returns, warranty claims and related documentation in accordance with established procedures. /liliCreate and maintain customer accounts and records, ensuring the accuracy and completeness of all information. /liliPerform administrative tasks and maintain documentation to support daily business operations. /liliSupport inventory and logistics-related activities to ensure service continuity and product availability. /liliAssist with invoice, payment and credit note inquiries, escalating and resolving issues when appropriate. /liliCollaborate with cross-functional teams including sales, finance, operations and logistics to ensure an excellent customer experience.



/liliEnsure compliance with internal procedures, quality standards and company policies. /liliIdentify opportunities for process improvement and contribute to operational efficiency. /li /ulpQualifications Experience: /pulliItalian speaker with strong command of English and Spanish, both written and spoken, enabling effective communication in an international environment. /lili2 years of experience in customer service, support operations, or similar client-facing roles. /liliA genuine customer-first mindset, with a consistent focus on delivering high-quality service and positive experiences. /liliStrong interpersonal and communication skills, with the ability to interact effectively across different teams and with external stakeholders. /liliA proactive and collaborative approach, combined with strong analytical thinking and problem-solving capabilities. /liliPrevious experience working with business systems such as ERP or CRM platforms is required. /liliSolid command of Microsoft Office tools for daily operational tasks and reporting. /liliSecondary education or equivalent academic background. /liliBasic understanding of financial or accounting principles will be considered an advantage. /liliAdditional European languages will be considered a strong plus. xsgfvud /li /ulpOur offer: /ppJoin a dynamic international company where you can make an impact and continue developing your career. We provide an attractive rewards package, including: /pulliPermanent contract /liliCompetitive salary and annual bonus /liliPrivate health, life, and dental insurance /liliHybrid working arrangement /liliPension or savings plan contribution /liliChildcare/dependent care support /liliWellbeing programs and work-life balance initiatives /li /ul

📌 Customer Service Specialist Italy (Sallent)
🏢 Confidential
📍 Sallent