ph3Key Responsibilities /h3 ul liRespond to customer inquiries via phone, email, and chat in a timely and professional manner. /li liAssist customers with product-related questions, order processing, and technical support. /li liProvide solutions by troubleshooting and identifying customer needs. /li liMaintain accurate records of customer interactions in the system. /li liCollaborate with other departments to resolve customer issues efficiently. /li liStay updated with company products and services to offer accurate information. /li /ul h3Requirements /h3 ul liNative Danish speaker with advanced English proficiency. /li liExcellent communication and interpersonal skills, both written and spoken. /li liUser-friendly PC skills, including Office 365, CRM databases, and other internal platforms. /li liProblem‑solving and solution‑driven mentality. /li liPositive and motivated mindset to tackle challenging customer issues. /li liGoal‑oriented work approach. /li liOpen‑minded to changing priorities and business processes. /li liAffinity with accommodation platforms. /li liExperience within customer service or contact center environments is valued. /li liAvailability to work from the office and from home (within 100km from the office).



/li /ul h3Contract Details /h3 ul li39h/week Full‑time contract (Monday to Sunday) with fixed working hours and 2 days off per week. /li liAvailable shift: 09:00‑20:00hrs (Rotatory). /li liStarting with a Temporary Contract that may evolve into a Permanent contract based on business needs. /li liHolidays: 27 working days per year. /li /ul h3Benefits /h3 ul liFeel Good program: Spanish lessons, quizzes with prizes, and free group activities such as running, beach volleyball, roller skating, and more. /li liFree private health insurance upon getting a permanent contract. /li liFlexible remuneration options for nursery school and transport after the probation period. /li liMulticultural and international working environment. /li liModern office spaces, well connected by public transport and close to Glories shopping mall (Westfield). /li liFree coffee every day and free fruit once a week. /li liBe part of an exciting, industry‑leading department with opportunities for career growth. /li li3 weeks of initial training and continued personal coaching. /li /ul /p #J-18808-Ljbffr

📌 Danish Speaking Junior Customer Support (Barcelona)
🏢 CallForTalents
📍 Barcelona