ph3About Unilabs /h3 pHeadquartered in Geneva and part of the A.P. Moller Group, Unilabs is one of Europe's leading medical diagnostics companies, offering a complete range of laboratory, pathology, genetics, and imaging services to patients across 14 countries. Unilabs invests heavily in technology, equipment, and people - using digital technologies in its state-of-the-art laboratories and imaging institutes - to improve the lives of close to 100 million people every year. /p h3About Unilabs /h3 pHeadquartered in Geneva and part of the A.P. Moller Group, Unilabs is one of Europe's leading medical diagnostics companies, offering a complete range of laboratory, pathology, genetics, and imaging services to patients across 14 countries. Unilabs invests heavily in technology, equipment, and people - using digital technologies in its state-of-the-art laboratories and imaging institutes - to improve the lives of close to 100 million people every year. /p h3About The Job /h3 pThe Principal Network Service Engineer is the senior technical authority responsible for the reliability, performance, and continuous improvement of enterprise network services. This role owns the operational integrity of network platforms across their full lifecycle, ensuring services are secure, highly available, and aligned with business SLAs. /p pActing as the escalation point and technical leader, the Principal Network Service Engineer bridges design, delivery, and operations, translating complex incidents and operational learnings into measurable service improvements. /p h3Key Responsibilities /h3 ul liNetwork Service Ownership /li liAct as service owner for core network platforms (LAN, WAN, SD-WAN, cloud connectivity) /li liEnsure services meet defined SLAs, OLAs, availability, and performance targets /li liOwn and evolve support models, runbooks,



and operational standards /li liDrive consistency and quality across integral or multi-site network environments /li liOperational Excellence Stability /li liServe as the highest technical escalation point for complex network incidents /li liLead major incident response, technical triage, and resolution /li liConduct and own root cause analysis (RCA) for recurring or critical issues /li liIdentify systemic weaknesses and drive preventative improvements /li liContinuous Improvement Automation /li liTranslate incident trends and service data into proactive improvement initiatives /li liChampion monitoring, observability, and alerting enhancements /li liDrive adoption of automation and self‑healing mechanisms where applicable /li liReduce incident volume and mean time to restore (MTTR) over time /li liTechnical Leadership Governance /li liProvide operational input into architectural designs and new solutions /li liValidate that new network services are operationally supportable before go‑live /li liDefine and enforce operational standards, tooling, and documentation /li liMentor senior engineers and act as a technical role model within the service organization /li liVendor Service Partner Management /li liTechnically manage managed service providers and network vendors /li liChallenge vendors on incident handling, RCA quality, and service improvements /li liEnsure vendor solutions align with internal operational requirements /li liService Transition Lifecycle /li liEnsure complete documentation, monitoring, and support readiness /li liManage service lifecycle activities including upgrades, decommissioning,



and technology refreshes /li /ul h3Requirements /h3 ul liDeep experience operating enterprise‑scale network services, including: /li liLAN / WLAN (campus datacenter) /li liWAN / MPLS / Internet /li liSD‑WAN platforms /li liCloud connectivity (Azure ExpressRoute) /li liStrong hands‑on expertise in network troubleshooting and diagnostics /li liSolid understanding of network security operations, including: /li ul liFirewalls, segmentation, VPNs, Zero Trust concepts /li liExperience supporting environments built on: /li ul liCisco / Fortinet / Aruba /li /ul liFamiliarity with: /li ul liNetwork monitoring and observability tools /li liChange, incident, and problem management processes /li /ul /ul /ul h3Required Skills Competencies /h3 ul liExpert‑level problem solving and incident leadership /li liAbility to operate calmly and decisively during major incidents /li liStrong analytical mindset with focus on root causes, not symptoms /li liExcellent communication skills — from technical deep‑dives to executive summaries /li liStrong documentation discipline (runbooks, SOPs, RCAs) /li liAbility to influence without authority across teams and vendors /li /ul h3Experience Qualifications /h3 ul li10+ years in network engineering / operations roles /li li3+ years in a senior, lead, or principal service role /li liRelevant certifications (desirable): /li ul liCCNP / CCIE /li liITIL (Foundation or higher) /li liAzure Network Engineer Associate or equivalent /li /ul /ul h3Benefits /h3 ul liHybrid working model (office remote flexibility) /li liOpportunity to work on Swiss‑market healthcare and laboratory platforms with real clinical impact /li liInternational, collaborative, and regulated product environment /li liCompetitive compensation and benefits /li liLong‑term ownership of a strategic healthcare product /li /ul /p #J-18808-Ljbffr

📌 Principal Network Service Engineer (Barcelona)
🏢 Unilabs
📍 Barcelona