Experteer Overview
In this role, you will lead event operations across Spain and Italy, ensuring top-tier delivery and profitable performance. You’ll connect regional teams with global standards, acting as a strategic partner to clients and stakeholders. You will drive transformation, optimize processes, and elevate operational maturity at scale. You join a collaborative, inclusive culture where your leadership shapes how we deliver outstanding events and industry impact.

Compensaciones / Beneficios
• Drive operational excellence across two countries with compliant, high-quality event delivery and Pu0026L management
• Coach and develop Team Leaders to foster accountability and continuous improvement
• Lead change initiatives (process harmonization, new tools, AI adoption) to improve efficiency
• Serve as escalation point for major clients and act as trusted strategic partner
• Represent the agency externally in Spanish u0026 Italian markets, building relationships with media and industry figures




• Collaborate with cross-functional and international peers to align on general standards and multi-market delivery
• Ensure high client satisfaction and profitability through efficient operations and project delivery quality
• Support employee engagement and maintain strong team performance across regions

Responsabilidades
• 10+ years in event agency operations/production
• Fluent in Spanish; English; Italian is a plus
• Proven experience leading large, multi-country teams
• Strong stakeholder management and external communication skills
• Established network in the event/communication industry
• Ambition and ability to develop visibility through external communications

Requisitos principales
• flexible benefits tailored to country
• health and welfare insurance
• retirement programs
• parental leave and adoption assistance
• wellbeing resources
• learning platform with 20,000 courses

📌 Senior Operation Manager Meetings & Events – Spain & Italy (Barcelona)
🏢 American Express Global Business Travel (Gbt)
📍 Barcelona