ppAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. /ph3The Position /h3pAre you a highly organized professional who thrives in a dynamic environment? Do you excel at multitasking, managing logistics, and providing top-tier business support? /ppAs our Learning and Business Operations Coordinator, your primary focus will be on delivering exceptional Business Support and Event/Workshop Coordination. Alongside this core responsibility, you will actively support our team in smooth Training Management operations and compliance-driven Documentation Management. Utilizing your consolidated expertise across various corporate tools and processes, you will directly contribute to the success of our Global Customer Support organization, course participants, trainers, and internal customers, ensuring our global and local teams are supported efficiently every day. /ppGiven the evolving nature of our field and our constantly growing scope of work, we are looking for a reinforcement who is agile, flexible and intrinsically motivated to: /pulliQuickly onboard themselves into new processes and technical topics /liliEmbrace change and support the team in integrating new tasks /liliContribute actively to our day-to-day operations in a global setting /li /ulh3Your Responsibilities /h3h3Business Support /h3ulliEvent Workshop Management: You will be the mastermind behind our GCS events and workshops. You will coordinate all logistical aspects, including venue selection, catering, accommodation arrangements, and vendor management, while collaborating closely with stakeholders to bring event specifications to life /liliProcurement: Handle the end-to-end ordering process for various corporate needs,



including setting up new suppliers and efficiently coordinating approval workflows across stakeholders /liliTravel Coordination: Assist with international travel arrangements and provide timely guidance for travel within the EMEA region using our Travel Management System /liliOnboarding: Support the seamless onboarding of new team members /li /ulh3Documentation Management /h3ulliWorkflow Management: Set up and manage timely signature workflows for regulatory-relevant documents within our electronic Document Management System (eDMS) according to required specifications /liliQuality Review: Review and modify documents with high accuracy, ensuring top-tier quality for all metadata entries in the eDMS /liliSubject Matter Expert: Act as the primary point of contact for all eDMS-related inquiries, serving as a trusted partner and advisor for the entire GCS organization /liliCross-Department Collaboration: Support and collaborate with other departments to actively maintain data integrity and document quality /li /ulh3Training Management /h3ulliCourse Coordination: Assist the team in organizing and managing local and global product and non-product training courses, ensuring smooth communication with internal and external stakeholders /liliLMS Administration: Handle course creation, participant registrations, training assignments, waitlist coordination, and prerequisite verification within the Learning Management System /liliData Quality Content: Maintain training metadata and ensure the availability of relevant training content to guarantee high data quality /liliParticipant Assistance: Act as a helpful point of contact for training participants, assisting with logistical support, visa applications, and on-site support /liliFirst-Level Support:



Provide reliable first-level troubleshooting and support for questions regarding DIA product training, and generate ad-hoc reports as requested /li /ulh3Your Profile /h3pTo be successful in this role, you should bring a strong mix of organizational talent, attention to detail, and a service-oriented mindset. /ph3Education Experience /h3ulliProfessional Education: Successfully completed commercial vocational training or an equivalent educational background /liliProfessional Experience: At least two years of experience in business operations, event coordination, training management, ideally within a service-oriented corporate environment /li /ulh3Key Skills Attributes /h3ulliOrganizational Event Excellence: Strong organizational skills with a proven ability to manage event logistics, workshops, and business support processes independently and efficiently /liliTool Process Proficiency: Basic knowledge of the tools and processes required for the role (prior experience with DiaDoc, myBuy and Cornerstone platforms is highly advantageous) /liliAccuracy Reliability: A high standard for accuracy and quality, especially when handling compliance documentation and data entry /liliCustomer Service Orientation: A strong passion for helping others, managing stakeholder relationships, and delivering excellent internal service /liliLanguage Skills: Excellent written and spoken English skills are required. Knowledge of a second foreign language is a distinct advantage /li /ulh3Who we are /h3pA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a general impact. /ppLet’s build a healthier future, together. /ppbRoche is an Equal Opportunity Employer. /b /p /p #J-18808-Ljbffr

📌 Learning and Business Operations Coordinator (San Cugat del Vallés)
🏢 Roche
📍 San Cugat del Vallés