ph3Overview /h3pAre you interested in joining a dynamic and international team of professionals to transform education? IE University's bAsset Management and Planning /b is looking for an bAssistant, /b bAcademic Planning Faculty Experience /b Support to join its team! /ppProvide operational and administrative support to the Academic Planning Faculty Experience function, supporting the Associate Directors in the delivery of academic planning processes, facultycoordinationand academic administration. The role contributes to the efficient execution of academic operations throughaccurateadministration,timelycoordinationand high-quality service. /ppbWhy IE University? /b /ppEvery story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact. /ppAt IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future. /ppbOur mission /b /ppWe support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world. /ppbOur Purpose /b /ppTo foster positive change. /ppbValues /b /pulliCultivate the humanistic approach. /liliEmpower your entrepreneurial spirit /liliCherish the diversity of people, mind, and experience /liliDrive innovation with a proactive mindset /li /ulpWe are looking for a person to join a full-time position in bMadrid - IE Tower. /b /ph3Responsibilities /h3pbYour role as a Associate Director will involve: /b /ppb1.



Operational Support /b /pulliProvide day-to-day administrative and operational support to the Associate Directors. /liliAssistin coordinating academic planning activities andmonitoringoperational tasks. /liliPrepare andmaintaindocumentationrequiredto support academic operations. /li /ulpb2. Faculty Requests and Communications /b /pulliManage the faculty mailbox, ensuring requests are accuratelycategorised,assignedand followed through to completion. /liliCoordinate responses with the relevant teams andmonitorresolution times. /liliSupport faculty with routine operational enquiries. /li /ulpb3. Academic Documentation /b /pulliCoordinate the collection, review and tracking of syllabi and other academic documentation. /liliMonitor submission deadlines and follow up on outstanding items. /liliEnsure documentation is complete and correctly recorded in institutional systems. /li /ulpb4. Administrative Process Management /b /pulliProcess faculty requests and operational incidentsin accordance withestablished procedures. /liliMaintainaccuraterecords andmonitorongoing cases. /liliEscalate issues whereappropriate toensuretimelyresolution. /li /ulpb5. Academic Data Maintenance /b /pulliUpdate academic structures and planning information in institutional systems. /liliVerify the accuracy and consistency of operational data. /liliSupport the preparation of reports and planning information. /li /ulh3Qualifications /h3pbTo thrive in this role, you should possess the following qualifications: /b /pulliBachelor's degree desirable. /liliFluent in English and Spanish. /liliExperience in administrative or operational support roles. /liliStrongorganisationalskills and attention to detail. /liliAbility to manage multiple priorities effectively. /liliExcellent communication and customer service skills. /liliProficiencyin Microsoft Office and institutional information systems. /li /ulpAt IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process. /p /p #J-18808-Ljbffr

📌 Academic Planning & Faculty Experience Support Officer (Madrid)
🏢 Ie University
📍 Madrid