04 ago
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BackMarket
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Barcelona
04 ago
BackMarket
Barcelona
pBack Market is expanding its Data, Analytics Insights team in a role focused on Customer Care analytics. You will measure customer satisfaction across care channels, build evaluation frameworks for AI-powered tools, and translate care patterns into product insights that reduce contact rates and improve order accuracy. /ppYou will own your analytics domain end-to-end, partner with senior leaders, and mentor junior analysts while contributing to cross-domain data initiatives and operational /p #J-18808-Ljbffr
📌 Senior Data Analyst, Customer Care — Hybrid & Impact (Barcelona)
🏢 BackMarket
📍 Barcelona