04 ago
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SPSP Health
|
Madrid
04 ago
SPSP Health
Madrid
ppAre you a problem-solving pro with a passion for delivering top-notch customer experiences? Do you thrive in a dynamic, international environment? If you're fluent in bSpanish, Italian OR Portuguese /b and love helping people, we’d love to hear from you! /p pAt bSPSP Health /b, we’re making waves in the be-commerce industry /b, expanding our reach across bGermany, Austria, France, Spain and other EU Countries /b. Now, we’re looking for a bCustomer Service Superstar /b to join our team in sunny bMadrid /b! /p h3What You’ll Be Doing /h3 ul libAssist Engage /b – Be the friendly voice our customers rely on! Handle inquiries via phone, email, and chat with professionalism and empathy. /li libSolve Problems Like a Pro /b – Resolve issues quickly and efficiently, ensuring a great customer experience. /li libProcess Orders Returns /b – Ensure seamless order management and handle returns,
exchanges and refunds. /li libStay Organised /b – Keep records updated in our CRM system and follow up on open cases. /li libWork as a Team /b – Collaborate with different departments to improve customer service processes. /li /ul h3What We’re Looking For /h3 ul libFluent in /bbSpanish, Italian OR Portuguese /b(spoken written)+ good English skills /li libCustomer-focused mindset /b– You genuinely care about helping people /li libProblem-solving ninja /b– You think fast and handle challenges with ease /li libOrganised proactive /b – You juggle multiple tasks like a pro /li libTech-savvy /b – Experience with CRM tools? Even better! /li /ul h3What’s in It for You? /h3 /p #J-18808-Ljbffr
📌 Customer Service Representative (ES/IT/PT) (Madrid)
🏢 SPSP Health
📍 Madrid