pABOUT THE ROLE /pbrRecuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto.brpThis role is based in Valencia and is part of the Customer Service team for the Iberia region. The position is focused on delivering a high quality service to customers while ensuring efficient order management and coordination with internal and external stakeholders. /ppThe role plays a key part in ensuring customer satisfaction, operational accuracy and compliance with agreed service levels, contributing to the overall performance of the Iberia business. /ppWHAT ARE YOU GOING TO DO? /pulliManage customer orders from receipt to delivery, ensuring accuracy and timeliness. /liliAct as the main point of contact for customers in the Iberia region. /liliCoordinate with internal departments such as Sales, Logistics, Supply Chain and Finance. /liliMonitor order status, deliveries and potential incidents, proactively communicating with customers. /liliHandle claims, incidents and customer queries, ensuring proper resolution. /liliEnsure compliance with internal processes, customer requirements and agreed service levels. /liliMaintain updated and accurate information in internal systems.



/liliSupport continuous improvement initiatives within the Customer Service function. /li /ulpWHAT DO YOU BRING? /pulliPrevious experience in Customer Service, Order Management or a similar role. /liliCustomer oriented mindset with strong communication skills. /liliGood organisational skills and attention to detail. /liliAbility to work collaboratively in a team environment. /liliComfortable working with ERP systems and MS Office tools. /liliProactive attitude and problem-solving skills. /liliGood level of English (required). /li /ulpWHAT DO WE OFFER? /pulliA 3-month temporary contract. /liliBased in Valencia. /liliSalary according to the applicable Collective Agreement. /liliA structured onboarding and continuous support from the team. /liliRotating shifts: 09:00 – 17:30 and 10:30 – 19:00. /liliExpected start date: 24 August 2026 (or the previous week, depending on availability). /liliPublic holidays worked are compensated in accordance with the Collective Agreement, granting 1.5 days of leave for each public holiday worked. /liliOpportunity to gain experience in a regional role within the Iberia organisation. xsgfvud /liliA collaborative work environment focused on continuous improvement and customer satisfaction. /li /ul

📌 Customer Service (Iberia) (Chiva)
🏢 NRF (Nederlandse Radiateuren Fabriek)
📍 Chiva