Vacation Advisor - Reservations Sales/Activations - Work From Home (Mexico City Area) (Principado de Asturias)

Vacation Advisor - Reservations Sales/Activations - Work From Home (Mexico City Area) (Principado de Asturias)

04 ago
|
Hyatt Hotels
|
Principado de Asturias

04 ago

Hyatt Hotels

Principado de Asturias

ph3Vacation Advisor - Reservations Sales/Activations - Work From Home (Mexico City Area) /h3 pHVC Mexico City Owner Services /p pTrain in office with future work from home opportunities possible! /p h3Job Summary /h3 ul liIntroduce and promote the Hyatt Vacation Club brands to reserve dates for vacation ownership preview packages over the phone. /li liAnswer questions about vacation destinations and resort facilities and services. /li liThis job involves checking the availability of accommodations and dates, and suggesting alternatives when the first choice is not available. /li liVacation Advisor associates at the call center promote accommodation upgrades and extra nights to drive additional revenue when available. /li liClearly explain the requirements for purchasing a preview package and attending a vacation ownership sales presentation. /li liVerify individuals or couples meet the eligibility requirements. /li liVacation Advisors leverage guest loyalty to the company brands and to persuade callers to purchase the vacation ownership preview package. /li liConfidently ask the potential owner to reserve dates for the package. /li liUse sales techniques to overcome objections while maintaining a polite and enthusiastic demeanor. /li liContact an appropriate call center individual, leader or department to resolve guest calls, requests, or problems.



/li liVacation Advisors must follow all call center and company policies and procedures; maintain confidentiality of proprietary information; protect company assets. /li liWelcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. /li liSpeak with others using clear and professional language; answer telephones using appropriate etiquette. /li liDevelop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. /li liComply with quality assurance expectations and standards. /li liMove, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. /li liPerform other reasonable job duties as requested by Supervisors. /li /ul pHyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. /p pThis position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location. /p /p #J-18808-Ljbffr

📌 Vacation Advisor - Reservations Sales/Activations - Work From Home (Mexico City Area) (Principado de Asturias)
🏢 Hyatt Hotels
📍 Principado de Asturias

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